Caliber - Sanford

4.8 (1,550reviews)
96%
2820 Orlando Dr,  Sanford,  FL  32773

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,550)

My Experience

This repair facility did an outstanding job repairing my vehicle and creating a great experience throughout the process. They were thorough, professional, and informative. I also received frequent updates that were unsolicited. I will highly recommend this business to anyone!

Likely to Recommend

I’ve already told several friends how great your business performs its job.

Repair Quality

My experience with your company was outstanding! The facility is exceptionally clean, organized, and professionally operated.

Customer Service

If I could rate it higher I would. The receptionist was polite and eager to assist me. She promptly contacted the estimator who immediately helped me. Furthermore, the estimator routinely kept me abreast of the repair status.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Rob was absolutely amazing. He was very sweet and knowledgeable. He answered all my questions with no hesitation, attitude or qualms. Definitely recommend for any repairs needed.

Customer Service

Returned Clean

My Experience

Thank you to the Caliber Collision team. Very good service from the beginning till the end, plus they finished the job sooner than expected. I really appreciate all you did. Thank you.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a wonderful job!!!

Customer Service

My Experience

Ron was quick and kept me in the loop. Very satisfied.

Likely to Recommend

I have not seen my car because I’m not in Florida. I saw a video and pictures and it looks very good. Thanks

Repair Quality

I haven’t seen it in person. I’m away in another state. I saw the pictures and it looks grate. Thank you.

Customer Service

Excellent. Very pleasant and understandable. Try to help me as much as possible. They are a very good team. Thank you.

Returned Clean

Likely to Recommend

Repair Quality

It was a very smooth, easy process. The team in a Sanford is great to work with.

Customer Service

My Experience

The work was completed satisfactorily, and the vehicle was returned extremely clean, which we appreciated. The only concern we had was that the estimated return date was extended by about one week, and we were not contacted with any updates or explanation during that time regarding the status of the vehicle. At times, it felt as though I had to initiate all communication myself, and I even felt like I was being a bother for checking in. This was a bit frustrating for us, especially since the car was in the shop for 10 days for bumper repairs and we did not have a rental car covered by our insurance.

My Experience

Customer service was great. Timely repair.

Likely to Recommend

Maybe this can change when I get my truck back after rework

Repair Quality

Bumper misalignment, maintenance stickers missing under new hood, front bump stops were broken. Had to reject for rework

Customer Service

Deland shop was great, Sanford not so much, guy had bad customer service skills. Talking over me and speaking loudly when I asked questions. Got the job done but came across as rude.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great Job!

Customer Service

Awesome

Likely to Recommend

Repair Quality

Courteous kept me informed. Fast turnaround. And high quality repair.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Call sustained significant damage in the accident after the repairs were done the car was painted you couldn't tell it was in an accident no orange peel everything is smooth as can be drives great everything works did a great job

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job . I highly recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience