Caliber - Santa Fe Springs

4.8 (4,069reviews)
97%
13048 Firestone Blvd,  Santa Fe Springs,  CA  90670

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,069)

My Experience

I still hear a rattling noise that appeared after the accident. It also looks as if one the muffler is still bent/ pushed in from its original position.

My Experience

Great communication via text. Work well done

Likely to Recommend

Repair Quality

Very well communication via text. And very well communication with me about the parts being replaced

Customer Service

Friendly and quick

Likely to Recommend

Repair Quality

Customer Service

My Experience

Staff was professional and able to provide information and support throughout the process. Was pleased with the work that was done.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Thus far pretty pleased with the quality of work, customer service and quick service.

Repair Quality

From the initial contact Dulce from Caliber Collision was great to work with. She provided daily status updates which was very helpful and communicated every step of the process.

Customer Service

Once again Dulce was very professional and communicated very well with me.

My Experience

Overall, good service answered all the questions. Thank you.

My Experience

Definitely not as expected. Body panels do not line up, there is a chip in the paint and a now a crack in my windshield.

My Experience

Likely to Recommend

Repair Quality

Terrific service.

Customer Service

My Experience

Thanks for job well done. I appreciate the good communication

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Repair Quality

Customer Service

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Repair Quality

No issues, great service... and professional

Customer Service

My Experience

I’m really happy about my experience with Caliber Collision, Santa Fe Springs location. I was assisted by Priscilla and Dulce, though everyone who worked there was really kind and easy to talk to. Dulce especially was very hands on and made sure to keep me updated. In addition, my car was fixed really fast 2 days ahead the expected day.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

10/10 experience! Everyone was so kind, helpful, and professional from start to finish. They kept me updated with text messages the whole time, so I always knew what was going on with my car. When I picked it up, I was honestly shocked.My car looked even better than the day I bought it from the dealership. It was repaired perfectly and was so clean inside and out. The attention to detail was amazing. Thank you to everyone at Caliber Collision for making the whole process easy and stress-free. I would definitely recommend them to anyone who needs repairs!

Likely to Recommend

I would definitely recommend this Caliber Collision. The entire team was friendly, professional, and kept me informed throughout the process. The repair was excellent, and the extra care they put into cleaning my car inside and out really stood out. It looked amazing when I picked it up.

Repair Quality

I had a great experience from start to finish. Everyone was friendly, helpful, and kept me updated throughout the whole repair process with texts and calls, so I always knew what was going on. The repair quality was excellent, and my car looked amazing when I picked it up. It was cleaned inside and out with so much care and attention to detail. Honestly, it looked even better than the day I got it from the dealership. You can tell the team takes pride in their work. Thank you to everyone who worked on my car and made the whole experience easy and stress-free. I would definitely recommend this Caliber Collision to my family and friends.

Customer Service

Customer service was outstanding from start to finish. Everyone was friendly, professional, and made the whole process easy. I really appreciated the updates and great communication, and they made me feel like my car was in good hands. Thank you to the entire team for making this a stress-free experience.

Likely to Recommend

The service is awesome.

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Great quality. Looks like new

Customer Service

Great communication and friendly service

My Experience

The staff was very friendly πŸ™‚