Caliber - Santa Fe Springs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Everything went smooth. They promised our truck back in 2 to 3 days. They called us immediately when they receive the parts. They installed everything that day and we got our car the next day. Excellent service. Everyone was very professional and attentive. We are very please with the job and the service. I highly recommend caliber collision.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

excellent work on caliber collision. They’re very fast and efficient. They send you frequent updates on your vehicle, which is awesome. My vehicle was intact and paint was the same coat big thanks to cailber collision.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I still hear a rattling noise that appeared after the accident. It also looks as if one the muffler is still bent/ pushed in from its original position.

Likely to Recommend - 3.0/5.0 -

Will change if repairs are fully completed.

Repair Quality - 3.5/5.0 -

Almost all items were fixed in a timely manner, however muffler/ exhaust line was not fixed. Wobbling noise when revving the engine in low gear still apparent.

Customer Service - 5.0/5.0 -

Staff was friendly and knowledgeable, no complaints.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Great customer service from everyone I interacted with at the repair shop.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quedó excelente la pintura, la limpieza del carro quedó como Nuevo

Customer Service - 5.0/5.0 -

Todos muy buenas gentes muy atentos muy satisfactorio

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Got the car back at the right time and very good condition

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great communication via text. Work well done

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very well communication via text. And very well communication with me about the parts being replaced

Customer Service - 5.0/5.0 -

Friendly and quick

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Staff was professional and able to provide information and support throughout the process. Was pleased with the work that was done.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Thus far pretty pleased with the quality of work, customer service and quick service.

Repair Quality - 5.0/5.0 -

From the initial contact Dulce from Caliber Collision was great to work with. She provided daily status updates which was very helpful and communicated every step of the process.

Customer Service - 5.0/5.0 -

Once again Dulce was very professional and communicated very well with me.

My Experience - 5.0/5.0 -

Overall, good service answered all the questions. Thank you.

My Experience - 0.0/5.0 -

Definitely not as expected. Body panels do not line up, there is a chip in the paint and a now a crack in my windshield.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Terrific service.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Thanks for job well done. I appreciate the good communication