Caliber - Santa Fe Springs

4.8 (4,096reviews)
96%
13048 Firestone Blvd,  Santa Fe Springs,  CA  90670

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (4,096)

My Experience

From start to finish being received in your waiting room by Melissa your service advisor that took the car in the updates that you guys provided calling me to let me know the car was ready accepting the car while the window was being repaired. The entire experience was wonderful. I would definitely bring my car back to you guys again I’m praying I don’t have to, but I would thank you so very much.

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My Experience

Great service and fast and friendly

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My Experience

Great job and friendly service

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Exelente services

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I got my car back very quickly. The work done was wonderful; it looks brand new, and I am very happy with it.

Customer Service

Luis is awesome! He went above and beyond to ensure I understood the process and to make it as smooth as possible. He was a great listener and made sure I would be happy with the end result of my car.

My Experience

Just wanted to that the team at Caliber Collision of Santa Fe springs. I am extremely satisfied with the professionalism and great job that was done on my vehicle. They made sure I was happy through the process. They kept me updated through the repair. Thank you for everything. Much Appreciated.

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My Experience

Faster than expected, beautiful work, excellent customer service!

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Translated from Spanish by Carwise
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Por supuesto que lo recomendaríamos

Repair Quality

Fue un excelente servicio estuvieron en contacto con miga todo el tiempo para informarme cómo va todo y eso se agradece Y el resultado excelente no le queda rastro de lo que pasó estamos muy agradecidos

Customer Service

Fue un excelente servicio estuvieron en contacto con miga todo el tiempo para informarme cómo va todo y eso se agradece

Returned Clean

My Experience

They were very friendly and Luis texted me every day with an updates

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I was very pleased

Repair Quality

They were really friendly and Luis was great

Customer Service

My car looks new again

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Yes, I would refer all my friends

Repair Quality

Very helpful job was done perfect and they were also quick great job

Customer Service

My car looks like brand new did a great job

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My Experience

Everyone was welcoming and friendly, especially Priscilla and Luis. The work was quick and professionally done. I would definitely recommend this Caliber site.

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Returned Clean

My Experience

It’s more on the service… no communication from caliber collision unless I called. Enterprise rent a car tells me when the rental car is due for return, I guess my car is ready and that’s when I call the collision center. Otherwise I will just guess. Initial work was subpar (misaligned). Had to refuse it initially… when I came back a couple of days after non communication when the car is ready… they told me it was replaced… but it’s the same… maybe less crooked but… oh well…. I’m just done with waiting and took the car… as long as the sensors are working.. little issue with aesthetics won’t really hurt…

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My Experience

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Very satisfying

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Luis, Jessi and Pricilla were all very polite and friendly.

My Experience

Luis and his crew got my Honda Fit fixed in a very timely matter… everything is straight… and they washed my car …. Made it look very fresh. Good job and tyvm

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Luis and team do good

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They worked extra hard to make me happy…. Left my Honda Fit clean straight and shiny

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Excellent turn around time

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Very attentive and responsive

Customer Service

Pleasant and attentive to my requests