Caliber - Santa Fe Springs

4.8 (4,103reviews)
97%
13048 Firestone Blvd,  Santa Fe Springs,  CA  90670

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,103)

My Experience

It’s more on the service… no communication from caliber collision unless I called. Enterprise rent a car tells me when the rental car is due for return, I guess my car is ready and that’s when I call the collision center. Otherwise I will just guess. Initial work was subpar (misaligned). Had to refuse it initially… when I came back a couple of days after non communication when the car is ready… they told me it was replaced… but it’s the same… maybe less crooked but… oh well…. I’m just done with waiting and took the car… as long as the sensors are working.. little issue with aesthetics won’t really hurt…

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Very satisfying

Likely to Recommend

Repair Quality

Customer Service

Luis, Jessi and Pricilla were all very polite and friendly.

My Experience

Luis and his crew got my Honda Fit fixed in a very timely matter… everything is straight… and they washed my car …. Made it look very fresh. Good job and tyvm

Likely to Recommend

Luis and team do good

Repair Quality

They worked extra hard to make me happy…. Left my Honda Fit clean straight and shiny

Customer Service

Excellent turn around time

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very attentive and responsive

Customer Service

Pleasant and attentive to my requests

My Experience

They were very helpful and accurate. I really recommend Luis for the work well done. Sorry, it takes me awhile to send my response because I went to work this weekend. I will really recommend you guys to other people. Thanks a lot.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good quality and quick turnaround time.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

You did an amazing JOB!!! I will definitely refer anyone that needs their car fixed.

My Experience

Exceptional service and communication. My truck was repaired and returned to me (delivered to my home) in excellent condition. The team went above and beyond to ensure o would be happy and taken care of. Will be using Caliber Collision and only Caliber Collision for all future repair needs.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Jesse was excellent!!!!!!

My Experience

From start to finish I received text messages informing me of the status of my vehicle. My Point of contact Jessie was informative and made my experience seamless.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great work vey efficient and would recommend to friends

Likely to Recommend

Repair Quality

Customer Service