Caliber - Santa Rosa - North

4.9 (116reviews)
95%
3310 Industrial Dr,  Santa Rosa,  CA  95403

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (116)

Customers say
Overall Customer Satisfaction
Customers consistently praised the excellent customer service, quality of repairs, and efficient communication at this repair shop. Many highlighted the staff's friendliness, professionalism, and ability to keep them informed throughout the repair process. The timeliness of repairs was frequently mentioned positively, with several customers noting their vehicles were ready earlier than expected. The quality of work was highly regarded, with many stating their cars looked like new after repairs. Customers appreciated the cleanliness of their vehicles upon return and the thorough explanations provided about the repair process. The overall experience was described as smooth, stress-free, and exceeding expectations.
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"One day sooner than promised."
"Very efficient and quick turn around."
"Vehicle was finished well before the initial date given. The work was excellent."

My Experience

My Experience

My Experience

I appreciate that the repair was done promptly and well.

Likely to Recommend

Repair Quality

Great service, great communication

Customer Service

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Repair Quality

Kept me informed thru the whole process.

Customer Service

Great on communication

My Experience

The team at. Caliber was amazing!

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Everyone with whom I interacted provided excellent customer service, including timely communication, which I very much appreciate. The job was done quickly and looks great! I would recommend Caliber to anyone who needs collision repair service services!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Excellent, timely and responsive service from all staff

Likely to Recommend

Repair Quality

Excellent service, responsive and informative

Customer Service

Reception and service personnel were exceptionally helpful

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very satisfied. Timeline was sooner than expected and they walked me through every step of the process.

Likely to Recommend

Repair Quality

I was very satisfied with the whole experience.

Customer Service

Returned Clean

My Experience

Great customer service!

My Experience

I appreciated the follow up and effort the team did to help get me through this process quickly and professionally. Excellent experience.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great communication and quality of work

Customer Service

Everyone from drop off, through repairs, and pickup were great to work with and helpful throughout the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean