Caliber - Santa Rosa - North

4.9 (121reviews)
96%
3310 Industrial Dr,  Santa Rosa,  CA  95403

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (121)

Likely to Recommend

Repair Quality

Great communication and quality of work

Customer Service

Everyone from drop off, through repairs, and pickup were great to work with and helpful throughout the process

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Yes, I would

Repair Quality

They provided excellent service, the guy that took care of me at the beginning. He was very nice. He did a great job, and the young lady the secretary she really helped me out and giving me correct information and she also called me during the process kept me up-to-date with the vehicle. I was really happy about that.

Customer Service

Excellent service, the guy that took care of me up in the front. He was very nice as well as the secretary. They both kept me up today with the vehicle during the days that it wasn’t with me plus they also helped me out with the rental service..

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent processes were in place and explained thoroughly all along the way. This was comforting and engendered confidence in a traumatic situation.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best customer service I have ever experienced. Hands down the easiest, fastest, high quality service i’ve ever received. Anthony & his team are lifesavers & i’m so thankful I was able to be a customer at this location. The car looks brand new! High quality team! genuinely happy with the service provided, will be recommending this location to friends and family

Likely to Recommend

Yes 1000% recommending this shop

Repair Quality

100/10 customer service and repair job ive ever seen. Vehicle looks brand new, thank you for your help!

Customer Service

100/10 customer service will recommend to friends and family

Returned Clean

My Experience

Anthony has great communication and lead me through the whole process. I was considering on going to my dealer ship which is Jeep but after talking to Anthony I decided that it was a better option to go to Caliber Collision especially because he had a faster finish date and was willing to try and keep my truck with original parts. The estimated time was 09/24 but he got me in my truck 08/30. Truck looks great and looks like it never had damage. Also I liked that Anthony cleaned exterior and interior. 10/10.

My Experience

Caliber did a fabulous and professional job on my car and their Customer service is top notch. It's great to know if I have a need for work in the future I can count on Caliber to do the job right.

Likely to Recommend

I wouldn't hesitate to recommend Caliber Collision.

Repair Quality

Caliber Collision is one of the most customer service oriented business I've ever encountered, thank you for the fantastic work you provide.

Customer Service

Great all around experience.

Returned Clean

My Experience

Everyone at Caliber was so kind and helpful, and I felt like they had my best interests at heart the whole way through. They went above and beyond to help me get things done.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great

Customer Service

Returned Clean

My Experience

Anthony and his team were great at communicating every aspect of repair process Thank you

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Repair Quality

Customer Service

My Experience

I received great service, They had my car ready in a timely manner. My car was nice and clean when I picked it up. Also when I dropped off my car, it wasn’t connecting to my phone and when I got it back, It connected right away! Thanks Cynthia

My Experience

The owner of a 2017 Kia Sedona I'm really Satisfied with the job that was completed on my Vehicle. My Vehicle looks like if it was never in a Accident. My Neighbors saw how damaged my vehicle was and when my vehicle arrived to my House. I got so many compliments on how a Great job CALIBER COLLISION did and how beautiful my vehicle looks. I Recommend CALIBER COLLISION. To anybody than gets into any type of vehicle accident. I really appreciate ANTHONY MORALES and SERVICE ADVISOR. For updating me on my vehicle. 100% SATISFIED. Thank you so much for getting my vehicle back on the road.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The manager, Anthony, went above and beyond to get my car part quickly and installed while I waited. The entire staff is courteous and extremely helpful. Couldn't be happier with the quality of their work.

Likely to Recommend

Repair Quality

Customer Service

Accommodating

Returned Clean