Caliber - Saraland
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0 -
I would not refer or even suggest this shop to anyone. I regret I chose this repair shop.
Repair Quality - 0.5/5.0 -
The work was half done even after my vehicle was kept 1 month for repairs. The car has to be returned due to not being done correctly. I also have to take my vehicle to another repair shop for additional repairs that they refused to do. It has been a very exhausting and frustrating process.
Customer Service - 3.5/5.0 -
The personnel was friendly but, it is sometimes hard to get anyone on the phone. I called repeatedly no answer, spoke to the insurance company they called and got an immediate answer.
Returned Clean
Likely to Recommend - 5.0/5.0 -
10 plus definitely
Repair Quality - 5.0/5.0 -
Caliber Collision was great they kept me updated frequently about the status of my vehicle.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and the staff was very nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There's something on the roof that looks like some kind of overspray, (I don't think it's paint) and also, I was expecting a call on Monday about a fender flare that has a broken clip but still haven't heard anything from the guy. Otherwise, it's all good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done my car looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks amazing paint spot on like a new car I love it
Customer Service - 5.0/5.0 -
Everyone was professional and really cared about doing the best work on my vehicle
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Did not have the right parts for my sons truck.
Customer Service - 4.0/5.0 -
Customer service was great
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have recommend this shop to a family member
Repair Quality - 5.0/5.0 -
Mr.Jon assisted me greatly. Overall the experience with this location exceeded my expectations.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the repair on my vehicle. The repair was done quickly, everyone was very nice and professional and my car looks great. I would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Larry was so kind, and easy to work with! They gave us frequent updates!
Likely to Recommend - 0.5/5.0 -
I rated according to my entire experience Now, that there is new management .. the rate moves up.
Repair Quality - 0.5/5.0 -
My car was there for 2 months and 5 days due to complete incompetence. It is back now as well...
Customer Service - 0.5/5.0 -
Until the new Manager, John Sullivan arrived.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
As soon as I left the plastic piece that goes behind the inside door handle fell out, the running light on the drivers side is not working and my car is shaking really bad when I drive it.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service was courteous and very helpful. Kept me up dated on the parts and time needed to complete the job at hand . The work do was done was top notch and at a timely manner.Highly recommend caliber collision thank you charles
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone at Caliber was so professional. I'm so glad I picked Caliber for my car repair.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job people are very good at explaining everything
Customer Service - 5.0/5.0 -
They were great