Caliber - Saraland

4.7 (882reviews)
92%
810 B Saraland Boulevard South,  Saraland,  AL  36571

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (882)

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My Experience

The initial encounter at caliber collision when picking up my car after repairs I wasnt happy with the paint job it had an orange peel look to it and over spray on lights and window. I informed the manager and he was quick to help fix the issues as well as noticing the scrathes to the black plastic peices around front and back drivers side windows which the manager offered to fix at no cost to me . After taking my kia home I proceeded to wash it and noticed damage to my hood which was not present at the time I dropped the car off at Caliber collision it looks like something was dropped on my hood. The overall experience was ok! The Manager and office staff were very nice and helpful.My car was repaired very quick but I do feel that it was lacking Attention to detail and I do not feel my car was handled carefully which caused the damage to the hood. By the time I noticed the damage to the hood the shop was closed I will be contacting the shop to discuss further thank you!

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My Experience

The speed of service, the friendliness of staff, the "at home feeling". This was the best experience I could ever ask for!! Will be coming here for any future vehicle needs!

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It was a very friendly and professional work environment. Everyone was very attentive and explained the process of the work provided to my vehicle in clear details.

Customer Service

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Likely to Recommend

Repair Quality

Great customer service and top notch work with a lifetime warranty!

Customer Service

Everyone was very friendly and answered all my questions quickly.

Likely to Recommend

Repair Quality

Excellent business for collision repair, very professional and excellent staff, excellent efficiency and above excellence of quick turnaround of vehicle. Would recommend this location for the professional experience!!!!!!!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The entire crew was very professional during the entire process. Thank you.

Customer Service

I was very informed during the entire process.

My Experience

Im Very Satisfied with my truck. They were on time just like they said they Would Be & The Work Looks Great. 10/10

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Repair Quality

Very friendly staff! I had a deadline of when I needed my car back and they met the deadline and did a great job on my repairs. I'm very satisfied! Thank you!

Customer Service

Very friendly staff! I had a deadline of when I needed my car back and they met the deadline and did a great job on my repairs. I'm very satisfied! Thank you!

Returned Clean

My Experience

My Experience

Superb customer service and communication skills! You all kept me updated every step throughout the process. Thank you all!!!

My Experience

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My Experience

Service was good and personnel were so nice

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My Experience

The repair was faster than expected and the car looks better than when we bought it. The price for the repair was very reasonable and we will return if we need similar work done again.

Likely to Recommend

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Returned Clean

Likely to Recommend

Repair Quality

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I think they did a great job and I was well satisfied with the job and the time frame

Returned Clean