Caliber - Saraland

4.7 (882reviews)
92%
810 B Saraland Boulevard South,  Saraland,  AL  36571

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (882)

My Experience

Great communication from Danielle and the team. Every question was answered along with my vehicle being done in a timely manner. They were always so sweet and nice.

My Experience

Likely to Recommend

Already have

Repair Quality

Got back when they said and looks good.

Customer Service

My Experience

Caliber kept me well informed during the repairs and I am well satisfied with the job that they did.

Likely to Recommend

This actually depends on how the address the issues that I have right now. I will be off work Monday I'm going to try to get by there.

Repair Quality

The new paint on repair has some trash in it and they left out some of the rivets that holds the fender well on

Customer Service

The new paint on repair has some trash in it and they left out some of the rivets that holds the fender well on

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Corky was awesome and fixed problems from a former repair Danielle at the front desk is so sweet and reassuring

My Experience

You guys were great very fast efficient work will recommend you to anyone I know that needs help with their car thanks again for being so fast with everything and so professional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and the job was done close to perfect

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Had a great experience...my car looks like it was never wrecked

Customer Service

Customer service was awesome

Returned Clean

My Experience

I would definitely use caliber if I had any other work that needed to be done. Everyone was very nice and personable and helpful. Thanks again for being so quick to finish the job so I got to get my car back

Likely to Recommend

Repair Quality

Everyone I dealt with was very personable and they did a wonderful job on my car. I was totally pleased from start to finish

Customer Service

very pleased with the service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car was dirty all over the inside dust everywhere. They wash my car but I couldn't get the soap off the windows. I had to paid for it to be professional remove. The work is alright but I think it could have been better.

Customer Service

My car was dirty all over the inside dust everywhere. They wash my car but I couldn't get the soap off the windows. I had to paid for it to be professional remove. The work is alright but I think it could have been better.

Returned Clean

My Experience

After further inspection there were missing more missing parts. AC ports are missing caps, AC lines are not bolted down and secured, a tec has broke a line going to air filter box and glued it back together, AC condenser looks like it has been beat with a hammer to get it into place, headlights don’t match (one is LED and the other is halogen), and the coolant reservoir needed over a half gallon of coolant added to it when I got home. Pictures can be provided. Air filter intake was missing after pick and has already been ordered.

Likely to Recommend

Attention to details were not present.

Repair Quality

Has the air filter cabin part come in yet?

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

My car looks great and Danielle was very friendly every time I called with a question.

Customer Service

Everyone was helpful and i recieved daily texts on the updates. No complaints

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The worst experience I ever ha

Customer Service

Will not fix my car where the tire people damaged it

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean