Caliber - Saratoga Springs

4.8 (4,121reviews)
95%
2202 New York 50,  Saratoga Springs,  NY  12866

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (4,121)

My Experience

Excellent experience across the board. From the communication to the quality of work, the attention to detail. The people, particularly Brendon. They went above and beyond my expectations!

My Experience

The repair work done on my truck was very good. But what really pisses me off, is the fact that personal items were stolen from my glove box and damage was done to other parts of my vehicle while worked on and weren’t properly fixed. So I’m left with a vehicle that has damage and the fact that I’ve been ripped off by someone. Not the best experience or feeling I’d have to say.

My Experience

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Customer Service

My Experience

Overall wonderful experience, great job! Service was fast and better than anything I’d ever seen. Thank you! Will recommend to anyone and everyone!

My Experience

Very professional.. staff very good! Great job!

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Customer Service

My Experience

It is a no-fault to the people I dealt with. They were excellent. My biggest concern was there was no light in the parking lot of significance. My black car was parked outside I could not see if it was fixed properly or not. It is also a safety issue. I find that unacceptable. Management needs to take care of these issues not only for their customers but for their employees. As far as my cargoes, it was too dark last night and it is raining today. I have not been able to make an assessment. Obviously it looks very good compared to what it was.

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My Experience

They are very professional and they do call you to let you know what's going on that's a plus thank you very much guys you guys did a wonderful job is very beautiful thank you

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Returned Clean

My Experience

Very well done and very professional!

My Experience

Follow up was excellent . I also knew the status of my repair and the team was professional and great to work with !

My Experience

Car looks great , definitely done in a reasonable amount of time with the size of job Thank you!

My Experience

The job done on my car was spectacular. Other than a small hiccup with ordering the wrong parts causing my wait to be a week longer than expected it was great.

My Experience

Very friendly and kept me informed throughout.

My Experience

Very pleased with the service and communication from Brendan and the team at Caliber. The timeframe I was given was honest and adhered to, and the results on my van were exceptional. Will highly recommend you guys , and if need be, return as a customer in the future. Best wishes to you all this holiday season and the coming new year.

My Experience

My Experience

Brandon the Shop Manager made the whole experience fantastic. It started off awful with the adjuster but when Brandon became involved, he took the matter into his hands and completely settled the issues. I was very impressed with his professionalism and his concern for the customer. Brandon is a definite asset to Caliber and deserves the highest praise and kudos.

My Experience

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