Caliber - Savage

4.8 (1,523reviews)
96%
8533 West Highway 101,  Savage,  MN  55378

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,523)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting daily text updates that kept them informed throughout the repair process. The quality of repairs was frequently described as excellent, with vehicles often returned looking brand new. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. The welcoming and professional atmosphere, seamless coordination with insurance and rental car services, and thoughtful extras like complimentary vehicle cleaning further elevated the experience. A few customers noted areas for improvement, including more proactive communication on timelines, occasional cleanliness concerns upon vehicle return, and delays due to parts availability - all shared directly from customer feedback.
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"Caliber is THE BEST collision repair service and I have ZERO RESERVATIONS recommending them 100%. ..." Read more
"The service, communication, and quality of work was outstanding from start to finish."
"... knowing I was in the midst of a company of people whose service was honest and trustworthy. I appreciate the precise details and hard work put ..." Read more
"Great staff, great customer service. They did an excellent job."
"Great customer service and communication throughout the entire process. Thank you!"
"... was promosed the truck would be ready June 10th, it was ready June 8th, two days earlier! The truck looks like new! Thank you!" Read more
"Excellent service, vehicle ready sooner than expected, repair seems great but we have only had the vehicle less than one day."
"Finished earlier than originally anticipated."
"... appointment, and was able to get it in right away. It was done in one day. Also went ahead and cleaned my engine with no charge ..." Read more
"It was delayed due to incorrect parts arriving. Not entirely the shops fault, but frustrating none the less"
"The communication was amazing. I always knew exactly where the progress was at and what to expect next. The care taken with my car ..." Read more
"Communication was AWESOME I new what was happening at all time with my vehicle"
"Gave comments in the first section, but I loved the detailed text updates each day so I knew where things were at."
"... efficient. They got all the work done in an instant and communicated EVERYTHING. Working with them and the insurance company was super easy. I'd recommend them ..." Read more
"I appreciate the constant updates on the progress of the work being done. With the lifetime warranty ..." Read more

My Experience

Likely to Recommend

Repair Quality

Andrew was great to work with, proactively kept me updated throughout the process, and even got the work completed ahead of schedule.

Customer Service

Andrew was great to work with, proactively kept me updated throughout the process, and even got the work completed ahead of schedule.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The work was great and it didn't take as long as I was expecting either!

Likely to Recommend

Repair Quality

Customer Service

Andrew was great at communicating all the updates and the work that was completed was great!

Likely to Recommend

Repair Quality

From start to finish, even with an issue of finding the correct names and part numbers for the Subaru, it was great experience! Kudos to Andrew and the rest of the crew!

Customer Service

As noted in my previous comment!

Returned Clean

My Experience

Great customer service. Kept us informed throughout the entire process. You also did great work on our vehicle, it looks great. Hope we don’t have to but I will bring my vehicle back to you guys if I ever need work done in the future. Thank you again for all your help.

Likely to Recommend

They were great to work with

Repair Quality

Great staff, great customer service. They did an excellent job.

Customer Service

Excellent staff

My Experience

Great service. Really pleased with attention form drop off to pick up. Can’t thank them enough

My Experience

Well done painting. Looks great! Very efficient in getting finished.

My Experience

Great customer service and communication

Likely to Recommend

Repair Quality

Prompt, done before originally promised

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My name is Carol. Service was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication was fabulous every step of the way!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and work! Thank you

Likely to Recommend

It's too soon to give an honest answer, but I know how these surveys work. Anything lower than a 10 is a zero!

Repair Quality

Too soon to tell. Could be a 10.

Customer Service

Returned Clean

My Experience

Very friendly staff, great communication! You made everything very easy for me. Which I so appreciate since I was rear ended by an uninsured driver. Not fun to deal with something that wasn’t my fault, but you guys made it easy!

Likely to Recommend

Repair Quality

Outstanding service from your service personnel.

Customer Service

Great employee to work with and very understand.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and service. Thank you!

Customer Service

Very responsive and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service