Caliber - Savage

4.8 (1,520reviews)
96%
8533 West Highway 101,  Savage,  MN  55378

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,520)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with many highlighting daily text updates and proactive status notifications. The quality of repairs receives outstanding feedback, with vehicles often looking like new and work completed to high professional standards. Timeliness is frequently commended, with many repairs finished ahead of schedule. Staff professionalism and customer service excellence are repeatedly mentioned, creating seamless and stress-free experiences. The cleanliness of returned vehicles, including complimentary detailing services, adds significant value. While some customers noted minor issues like delayed parts or occasional cleanliness concerns, the overwhelming sentiment reflects strong satisfaction with the comprehensive service quality and customer-centric approach.
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"Best service I've had... honestly!"
"Im very satisfied with the work that Caliber Collision did on my car. Excellent job!"
"Great work, excellent turn around - very professional team"
"... where the progress was at and what to expect next. The care taken with my car was above and beyond. I am very grateful and highly satisfied with my ..." Read more
"They got it done before they said they could"
"... was promosed the truck would be ready June 10th, it was ready June 8th, two days earlier! The truck looks like new! Thank you!" Read more
"Finished earlier than originally anticipated."
"It was ready a day early!"
"A day earlier than expected!!"
"The communication was amazing. I always knew exactly where the progress was at and what to expect next. The ..." Read more
"Outstanding communication throughout!"
"That was great getting daily updates!!"
"Top top customer service, was always kept up to date with progress and from the get-go I was put at ease ..." Read more
"Staff was clear, consistent and kept me up to date on developments. I would recommend this group."

My Experience

Great customer service. Kept us informed throughout the entire process. You also did great work on our vehicle, it looks great. Hope we don’t have to but I will bring my vehicle back to you guys if I ever need work done in the future. Thank you again for all your help.

My Experience

Great service. Really pleased with attention form drop off to pick up. Can’t thank them enough

My Experience

Well done painting. Looks great! Very efficient in getting finished.

My Experience

My Experience

Great customer service and communication

Likely to Recommend

Repair Quality

Prompt, done before originally promised

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

My name is Carol. Service was great

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Communication was fabulous every step of the way!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great communication and work! Thank you

Likely to Recommend

It's too soon to give an honest answer, but I know how these surveys work. Anything lower than a 10 is a zero!

Repair Quality

Too soon to tell. Could be a 10.

Customer Service

Returned Clean

My Experience

Very friendly staff, great communication! You made everything very easy for me. Which I so appreciate since I was rear ended by an uninsured driver. Not fun to deal with something that wasn’t my fault, but you guys made it easy!

Likely to Recommend

Repair Quality

Outstanding service from your service personnel.

Customer Service

Great employee to work with and very understand.

Returned Clean

Likely to Recommend

Repair Quality

Great communication and service. Thank you!

Customer Service

Very responsive and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber collision was quick and efficient. They got all the work done in an instant and communicated EVERYTHING. Working with them and the insurance company was super easy. I'd recommend them to anyone!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tommy representing Caliber Collision is very personable and made us feel comfortable leaving our car in his hands. He kept us informed as to the stages of fixing the car and approximate time of completion. There should be more people like Tommy everywhere. Great job!

Likely to Recommend

We will recommend to all our friends.

Repair Quality

Tommy and his crew did a great job. Thank you

Customer Service

Tommy let us know as the repair was getting done exactly what they were doing.

Returned Clean