Gerber Collision & Glass - Shakopee
In operation 85 years, 3 years at this location.
Gerber Collision & Glass - Shakopee offers quality collision repair/auto body services backed by a National Lifetime Guarantee.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 8:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Excellent customer service, very detailed, explained everything, updated daily, vehicle repaired in a very quick turnaround.
My Experience - 5.0/5.0 -
I really liked the frequent updates on my car while being repaired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The communication was outstanding, the service was done quickly and looks top-notch. My Ascent looks new again! Thank You, Gerber Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This place was beyond amazing! They worked with me throughout my entire experience when it came to repairing my car properly. Highly recommend!
Customer Service - 5.0/5.0 -
They’re the best! So kind and helpful!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
If you like doing business with an autobody repair shop that does not even check to see if the frame is bent after an accident this is your place. They charged me over $13,000 to fix the front end of my truck after it was stolen. Since they never checked to see if the frame was bent before they did the repairs nothing lined up correctly with the repaired parts. This is what Dred Scott Automotive an independent Auto repair shop mechanic had to say about their work on my truck, “This vehicle needs to go back to Gerber Auto because the work was not done right. Caster on the drivers front wheel is too far towards the rear of the vehicle. Camber is off drivers front tipping in towards the front center of the vehicle. Toe is off on the front driver side. The rack was not centered when installed. The driver’s front upper control arm is wrong. The vehicle has all aluminum control arms but the body shop installed steel replacement instead. Alignment is off in many ways. There is a grinding noise from the front driver’s wheel when turning that is caused by driver’s rim rubbing on the upper control arm that was not installed correctly. Suspect the frame is bent.” Greber Auto denies anything is wrong with the vehicle and everything is fixed. They say it was not their responsibility to check the frame! They also deny that the front driver’s wheel is rubbing against the upper control arm. The service advisor did not seem to care when I told him I would be writing a bad review on their work.
Customer Service - 0.5/5.0 -
If you like doing business with an autobody repair shop that does not even check to see if the frame is bent after an accident this is your place. They charged me over $13,000 to fix the front end of my truck after it was stolen. Since they never checked to see if the frame was bent before they did the repairs nothing lined up correctly with the repaired parts. This is what Dred Scott Automotive an independent Auto repair shop mechanic had to say about their work on my truck, “This vehicle needs to go back to Gerber Auto because the work was not done right. Caster on the drivers front wheel is too far towards the rear of the vehicle. Camber is off drivers front tipping in towards the front center of the vehicle. Toe is off on the front driver side. The rack was not centered when installed. The driver’s front upper control arm is wrong. The vehicle has all aluminum control arms but the body shop installed steel replacement instead. Alignment is off in many ways. There is a grinding noise from the front driver’s wheel when turning that is caused by driver’s rim rubbing on the upper control arm that was not installed correctly. Suspect the frame is bent.” Greber Auto denies anything is wrong with the vehicle and everything is fixed. They say it was not their responsibility to check the frame! They also deny that the front driver’s wheel is rubbing against the upper control arm. The service advisor did not seem to care when I told him I would be writing a bad review on their work.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service was remarkable! I brought in my Volvo XC90 to repair damage from a rear end accident.Dan, Carrie and their team went over the top with fantastic workmanship and high attention to detail. They went above and beyond what was required, not only fixing what needed to be repaired but making sure that my eyes popped out with the finished result all around the car and interior with the end result Bean amazement and how my car looked inside and outside! The team at Gerber collision is driven towards providing the best and highest quality service no matter how big or small the job is. If you need any repairs to your car's, suv, truck, or sports card, Don't think twice get it to Gerber collision in Shakopee
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done way earlier than promised so that was great! Front desk lady was so nice- and Dan the estimate guy was very helpful through texts too keep me informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went great. From start to finish Carrie Fritz did a fabulous job communicating process and expectations. Trevor Hoglund did an amazing jobs on the repair. Dropping car off, getting and returning rental, and picking up car was seemless!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Carrie Fritz and Trevor Hoglund were amazing and deserve recognition for their great customer service and work done!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me updated as to where they were at as they progressed! It looks wonderful❤️
Likely to Recommend - 5.0/5.0 -
I have already told several friends❤️
Repair Quality - 5.0/5.0 -
It’s beautiful - thanx for all your hard work!
Customer Service - 5.0/5.0 -
Awesome work - just love it❤️
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Kept us informed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much Dan, Laura, the branch manager and everyone who was involved. This was our second experience with Gerber Savage-Shakopee, and once again they exceeded every expectation. The outstanding service we received the first time is exactly what brought us back, and this time they somehow managed to surpass even that. They kept us informed every step of the way, listened to our concerns, coordinated everything seamlessly with the insurance company, and worked hard to ensure we received the best quality repairs and value. We truly felt as though we had entrusted our vehicle to family. For any future auto repair needs, we can't imagine going anywhere else, and we will wholeheartedly recommend Gerber to everyone we know. Thank you for setting such an incredibly high standard for customer care!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. Impeccable communication. Take no for an answer work ethic. Unmatched attention to detail
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
For a newer car, I would absolutely recommend them. If an older car, I would still recommend them but with reservations.
Repair Quality - 3.5/5.0 -
I realize that it was difficult getting parts but it took such a long time to finish. The communication at first was rough but it got better once Shawn updated me by texts. I looked over the car, and there were lots of scratches on the driver side bumper and one part that was not painted. If they couldn’t fix it, at least go over the reasons why.
Customer Service - 4.0/5.0 -
Once I finally got someone to talk to it was fine.
Returned Clean
My Experience - 5.0/5.0 -
Very happy with service recd.