Gerber Collision & Glass - West St. Paul

4.8 (179reviews)
97%
315 Marie Ave E,  West St. Paul,  MN  55118

In operation 85 years.

Gerber Collision & Glass - West St. Paul offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.

Reviews (179)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked better than before the accident. The staff received widespread recognition for being friendly, professional, and accommodating. Communication was a standout strength, with customers appreciating frequent text updates and proactive notifications throughout the repair process. Many vehicles were completed ahead of schedule, which was a pleasant surprise for customers. Extra touches like interior detailing and exterior cleaning were frequently highlighted. A few customers noted areas for improvement, including more accurate initial completion date estimates and occasional gaps in proactive communication, but these were minor compared to the overwhelmingly positive feedback.
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"This was the best service Ive ever had with auto body repair"
"Excellent both in the shop and via clear and prompt phone and text communication."
"Honestly, the car looks better than it did before the accident."
"... repaired, and why certain decisions were necessary. That level of communication and honesty gave me a lot of confidence and made the whole experience much less stressful." Read more
"... responded quickly to my repair needs for my car. The work was done in the time specified and looks great." Read more
"... extremely professional and their service team was able to get my vehicle back to me 6 days earlier than projected. I will happily bring my vehicles back here in the ..." Read more
"Quick, courteous and true to timing."
"They said the vehicle would be done in a week and it was done in a week"
"... off my car. I mentioned I was going out of town and they got my car done early, that was so nice to know they worked that hard! I hope I dont need to come back but if I do, I would ..." Read more
"but the original complete date was several days later, so very difficult to plan for alternative transportation."
"The communication was unbelievably great, Ive never experienced anything this consistent"
"... repaired, and why certain decisions were necessary. That level of communication and honesty gave me a lot of confidence and made the whole experience much less stressful." Read more
"Everything was above and beyond ! The communication about the car was exceptional . If you need any repairs I suggest this place you ..." Read more
"Everyone who worked on my nissan rogue were amazing, from the calls on keeping me updated with my car to making sure the repairs were done right. They have my full trust when doing ..." Read more
"Routine up-to-date communication with explanation for any delays -very helpful information given along the way."

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Repair Quality

Awesome customer service and workmanship!

Customer Service

Awesome!

Returned Clean

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My Experience

Absolutely and the young man Isaiah was a joy to work with very awesome person. Professional in every way. Give him a raise! Ya’ll Thanks so much

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Wonderful service and customer support

Customer Service

My Experience

Everyone was friendly and the work was completed beyond my expectations

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Great and speedy work. Everyone I encountered was friendly and professional.

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Returned Clean

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Great Quality Work Experience and knowledge! 💯 % Satisfied

Customer Service

Returned Clean

My Experience

Everyone was friendly and helpful! The work done was fantastic!

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Repair Quality

The service was great and all employees were respectful and helpful.

Customer Service

None at this time

My Experience

They did a very good job on my truck and they kept me informed on the work.

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Returned Clean

My Experience

Horrible customer service - great car repairs

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My Experience

Gerber tried to make everything right, which eventually happened BUT My truck was supposed to be ready the first week of June and I just picked it up on July 8.😕. The inconvenience that this caused has been ridiculous. Brian, and the team at the Minnesota location were quite helpful..... The Madison Park Street location was not helpful at all.

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My Experience

Very professional

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Very nice and professional

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They were really nice and accommodating. They obviously know their craft. However I had to call a few times to get answers and the rental car company communication was hard to figure out.

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Returned Clean