Caliber - Schenectady
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall good work. There is a delay.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you very much for doing the car with the parts that you did and where did you wash my car at
My Experience - 5.0/5.0 -
Caliber Collision always goes above and beyond. Returning my car cleaner than when I brought it in. Repair work was outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car was returned clean and repaired perfectly
Customer Service - 5.0/5.0 -
The repair was great. They kept me informed the whole time with texts and they returned my car cleaner than when I dropped it off. I have nothing but wonderful things to say about Caliber Collision! By the way, this was not my first experience with them. I would not take my car anywhere else
My Experience - 5.0/5.0 -
Thank you so much for everything!!
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Despite being told that they would keep me informed about the progress, I didn't hear from them for a week and a half and had to call them to get an update. Two days later a rep called back and did explain thoroughly what was happening.
My Experience - 5.0/5.0 -
Great job. Very helpful staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You did a great job fixing the car and did it in less time than you said it might take. Your staf was very helpful and the guy who gave us the original appraisal and then showed us the fixed car afterwards was excellent!
Customer Service - 5.0/5.0 -
great job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional and everyone was very pleasant. Received updates. Vehicle looks good after the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would like to say thank you for everybody for taking care of my vehicle and helping me out if the question is I will take my vehicle there again definitely yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
10 years back, Progressive used to have a full service claims center down on Central ave. You drove up, went inside for paperwork, and then got into a rental and left. That office no longer exists and I was anxious about getting my car into a shop and then the rental, but between my adjuster setting me up with both items, and then the working relationship between Caliber and Enterprise, that all melted away.
Repair Quality - 5.0/5.0 -
My vehicle was repaired quickly and I was back in it much earlier than the estimated time to complete. Everything looked great and after having driven it for a week, I feel safe and have no mechanical concerns based on the quality work by Caliber Collision.
Customer Service - 5.0/5.0 -
My Progressive claims adjuster inadvertently chose another Caliber location in his system, and the front end staff (two wonderful women) quickly identified the issue and outreached their Progressive contact to have the claim correctly assigned to the Sch'dy location. They did not allow that small oversight to hold anything up and continued to get everything in order at drop off. I really loved the text notification updates I received with status updates. Every employee I interacted with, whether they be in the front or back of the business was polite, shared a friendly smile, and articulate when reviewing paperwork and explaining the process versus just talking at me. It was wonderful that Caliber has a close working relationship with Enterprise down the street, as I was worried about returning my rental. Enterprise was picking me up and taking me back to their office for my rental but I was not seeing a car out front. One of the ladies, on her own accord, picked up the phone and let Enterprise know that I was there and almost done with drop off, to ensure I was not forgotten about. Being able to leave the rental at Caliber while picking up my car alleviated stress, and Enterprise retrieved the car in the short time I was inside settling up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent job in a timely manner… ‼️
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Early pickup
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Head light color doesn’t match and driver seat stained. Squeaks on the right side when turning and breaking. Was told to leave my rental there and they would close out but when I called hertz they said that’s not a thing…