Caliber - Scottsdale - Old Town
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everyone took care of me and led me through the process, and made me confident every step of the way. The decorations in the lobby were also amazing!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Need better communication with your customers and took too long to complete repairs. Still waiting on backup camera wire and calibration of computer system.
Customer Service - 3.5/5.0 -
Communication was lacking
Likely to Recommend - 4.5/5.0 -
The original estimate of 2 1/2 weeks was a bit of a surprise but it only took a week
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service and work in a very timely fashion
My Experience - 5.0/5.0 -
Great communication, service was awesome from start to finish.Thank you !
My Experience - 5.0/5.0 -
Best experience ever! Anthony and the team were so amazing. They helped me with my rental car, they made my whole experience so easy and pleasant. Anthony even offered to come in on a Saturday to help me. Thank you for making me feel so valued. You are all fantastic!
Likely to Recommend - 5.0/5.0 -
I would absolutely recommend Caliber to a friend.
Repair Quality - 5.0/5.0 -
Caliber had excellent customer service. Anthony and his team were professional and made me feel valued. He went above and beyond.
Customer Service - 5.0/5.0 -
The customer service was excellent. They were professional, always kept me updated and super helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I’m very grateful they took care of my car and made the process smooth, the people I dealt with seemed like good people
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I thought Brian was great! He managed getting my car in the best possible condition! He is truly a wonderful person to do business with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I would have given a ten however the car was a little dirty. Everyone in the office was SUPER kind, helpful and informative. My car was worked on while I was out of the country & in a timely manor. I'd recommend other to this shop. Thank you
My Experience - 5.0/5.0 -
Excellent work! Incredibly friendly and helpful staff! (Loved the Halloween decor. They should win the decoration contest!) Thank you so much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent efficient professional service
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
everything was perfect. They were done early and I couldn’t be happier
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Brian kept me up to speed on the progress of the repair of my vehicle. It was very much appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Anthony Gonzales was very helpful and courteous