Caliber - Scottsdale - Old Town
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I left my scoobie in good hands. Mitch, the manager took good care of her and even ordered a fender roller so they could roll the fender when they replaced it. I got my car back just as I had left it, and they even did a wash and detail inside and outside. Thanks again, I appreciate your quality work!
My Experience - 5.0/5.0 -
Great service. Very fast and did an excellent job on my car
My Experience - 5.0/5.0 -
Great work completed early. Well done
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Need to bring it back because all repairs on truck not completed
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for making the whole process easy and painless, and getting my car back to me so quick!
My Experience - 5.0/5.0 -
Kyle and Carl were amazing. Gave me a 7 day estimate on repair and was ready the next day. Couldn't be more grateful!
My Experience - 0.0/5.0 -
Lack of communication. For the three weeks my car was at Caliber, and initially I was told it would be completed within a week, I had to follow up for status updates. The customer follow up was very poor and communication was poor. When I came in to pick up my car the young lady at the desk was in with another employee talking and did not acknowledge my presence for several minutes. Geico/Caliber did not communicate with Enterprise that my car was delayed due to the underestimates of the repairs. Therefore, when I went to drop off the rental I encountered an issue there. Poor customer service overall.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The timely updates on the car status was very much appreciated. Plus the employees I dealt with were friendly, courteous, and helpful. Thank you all!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome efficient experience!
My Experience - 5.0/5.0 -
Went above and beyond what I expected.