Caliber - Scottsdale - Raintree Dr
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I am very satisfied with the detail and care of the repairs, and the entire process with the rental car etc. it was a very smooth and stress free experience. Also thank you for washing it, it looks amazing.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am so impressed with the ongoing updates via calls from Jose and daily texts. And I am thrilled with the repair!
Likely to Recommend - 5.0/5.0 -
The body work was almost perfect.
Repair Quality - 5.0/5.0 -
Very well treated from the first moment I entered your office.
Customer Service - 5.0/5.0 -
Same comment
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication and customer service. I really appreciate cleaning my car as well-that was the cherry on top! Thanks again.
Likely to Recommend - 1.0/5.0 -
I used to like the work Caliber did, but I didn’t like the rush job of this repair so I’m concerned that caliber missed more than just my light not being repaired.
Repair Quality - 1.5/5.0 -
I did not like the fact that the light that was supposed to be replaced and repaired was not done! And, it was charged as done on the paperwork!
Customer Service - 3.5/5.0 -
Customer service was good, but could have improved by explaining better. I received a phone call Friday afternoon that my vehicle was done and I had to pick up my vehicle before 5:30. I received that notification at 4:45 and by the time I listened to the call, your office was closed for the entire weekend. I then received a notice from Enterprise the rental place that I owed for the extra days that Caliber was closed. That should have been communicated better! No excuse for it!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the updates while the repairs were being made. Thanks Sam. Getting near completion, it would be helpful to know an approximate day (am or pm) when the car might be finished.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was great work and on time. Very professional staff.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber collision did a great job fixing my car.
Customer Service - 5.0/5.0 -
Customer service was very professional and friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
all looked very good but just picked up car. please check back with me in 3 weeks and I will give you a more complete review
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Honestly. I probably wouldn't. I expected the job to be done correctly the first time. Now I have to move my schedule around again ti bring the car back in and get a rental car.
Repair Quality - 1.0/5.0 -
The repairs were not done to my satisfaction to the point that caliber is having to repaint the car. The painting was not done correctly leading to divets all over. Additionally one door was not painted, though the damage was noted on inspection when my car was brought in. There were scratches all over the new clear coat and the tint that I asked to be replaced was not.
Customer Service - 3.0/5.0 -
They were nice.