Caliber - Scottsdale - Raintree Dr
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied very highly recommended thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Hard to believe they would even send me a survey after the discussions we had
Repair Quality - 0.5/5.0 -
Was Called to pick up car when we arrived you could see runs in finish and damage that wasn’t correct and signs of masking on car. Got the story about staffing not adequate that should have been my clue to take car to somewhere else. I stoped by shop confirmed car would be ready at 3 then got a call at 3 stating car wasn’t ready. We decided to file claim and pick up car. The white interior was not protected and had black marks on it and steering wheel. I had people at desk look at it and take photos. Never received a call from management. This was my worst experience for customer service. There are always issues, it’s how you deal with and resolve. Now I have a vehicle that needs repair from a body shop and interior detailed
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Front desk clerk was very pleasant.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0 -
Issue with completion date being extended several times
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Very satisfied. Their level of communication is fantastic. Even though it took longer due to a part being back ordered from Audi they handled everything professional and did a beautiful repair
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
This store should be shut down. We contacted State Farm to get them taken off the recommendation list
Repair Quality - 0.5/5.0 -
repairs not being done correctly. Came to pick up the car - repairs were not done. Interior destroyed by employee - filthy, Stephanie would not even come out to the car to look at the damage
Customer Service - 0.5/5.0 -
No respect for the car interior. Had to be detailed after pickup. We picked up the car before it was fixed
Returned Clean
My Experience - 5.0/5.0 -
A wonderful experience from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Depends on how the windshield repair goes. maybe do not send the survey (which I got several times and via email and text--thus I finally answered it) until the service is truely finished.
Repair Quality - 2.5/5.0 -
Happy to complete this with a 10 when the windsheild that was damaged on repair of my bumper is also fixed. It was replace by you a few months back, and on pick up had a nice crack down the middle of the shield. It needs replacement and am waiting for a call to bring it back for that.
Customer Service - 2.5/5.0 -
Great, sound like they will take care of the damaged windshield and then I will be very happy
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very responsive working with a third-party insurance company. The repairs were done within a reasonable timeline as estimated, and the quality of the work was very well done.
My Experience - 5.0/5.0 -
Appreciated being kept informed of progress and the very Helpful reception staff. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work done seems to be done well. However, for some reason, I am missing the right side, rear passenger window button.
Likely to Recommend - 3.5/5.0 -
Looks good except for the window thing.
Repair Quality - 5.0/5.0 -
Looks good except for the window thing.
Customer Service - 4.5/5.0 -
Work looks great, however the plastic switch to roll down the rear passenger window that was there when I brought in the Jeep is now gone. I cannot roll down that window!!