Caliber - Scottsdale

4.8 (4,734reviews)
96%
15055 N Hayden Rd,  Scottsdale,  AZ  85260

In operation 29 years, 15 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,734)

My Experience

Great service. Great Communication. Easy to work with. 10/10

Likely to Recommend

I may adjust this number upon return

Repair Quality

Customer Service

Likely to Recommend

I was very pleased with price and work done, I would use them again.

Repair Quality

Clean, well done, completed early, people were friendly to work with

Customer Service

Clean, and workers were friendly and kept me informed

Returned Clean

My Experience

Great workmanship.

Likely to Recommend

Repair Quality

Customer Service

My Experience

As discussed with Kaleb over the telephone, after picking up my car, the trunk liftgate doesn’t open without having to press the key fob. I should be able to open it without having to press the key fob. After trying it about eight times it finally opened without pushing the key fob. I then told Kaleb it was mysteriously working again. I went out at night to run errands and it was not working again. I was wondering if it was the battery which would be odd because the battery is not very old. I don’t think it’s the remote’s battery because my car starts and I can open up the driver‘s door and passenger door without pressing the key fob. I had called Right Honda yesterday and only spoke with one person who didn’t know what the answer was to the problem. I shouldn’t have to go to Honda after getting my car back from the body shop. I’m not sure why I’m stuck trying to figure this out by googling and making phone calls.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

All of my assigned contacts were excellent and answered all my questions and complied with my couple of requests.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

This is second time we’ve come to Caliber and I couldn’t recommend them highly enough.

Repair Quality

Kaleb was very communicative and I felt confident in the quality of the work being done.

Customer Service

Returned Clean

My Experience

My Experience

You were all so kind and kept me in the loop it meant a lot. The car looks great your every bit as good as Mercedes repair !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Taylor was great and communicated very well, it was first time our car got hit by someone else and we felt at ease with the repairs and was great relief

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Manager was great with helping me with issues from repairs at another caliber location. My experience with the initial repairs from the San Diego location was terrible and very concerning but this location took ownership and fixed it all so I couldn’t be happier,

My Experience

Everything looks great so far! Really appreciate how well you kept me updated. This is a big improvement!

Likely to Recommend

Second time using them. Way better experience this second time

Repair Quality

Everything was completed on schedule and to my satisfaction

Customer Service

Kept me updated via text

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Kaleb did a great job keeping us informed Body work was awesome can’t tell the vehicle was even damaged. 5 stars to all those involved!!

Likely to Recommend

Highly recommended Caliber collision

Repair Quality

Excellent communication with updates Excellent quality of work

Customer Service

Kaleb was on top!!

Returned Clean

My Experience

You all did a great job. Thank you very much.

Likely to Recommend

Repair Quality

Customer Service