Caliber - Seymour
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I really appreciate Alecia and Darby that walked me through the whole process and it’s really nice to get updates and notifications because I had to orchestrate friends to drop me off and pick me up and they made it a whole lot easier.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the professionalism of Darby and the speed of which the repairs were done. Quality work.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I gave caliber collisions and 9/10 because they did a good job. I dropped my car off on June 24th and was originally supposed to get it back on July 6. That date kept getting pushed and pushed and pushed and finally it was ready for pick up on July 22nd. I got there to pick it up and they hadn’t completely fixed it yet so I had to leave it there and it ended up being July 31 before it was actually complete and I could take my car completely repaired. I know they are busy, but I feel like five weeks is a long time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darby was fantastic. She kept me updated the whole time and worked hard to get my vehicle drivable so we could take it back home before our vacation was over. 10/10
Likely to Recommend - 5.0/5.0 -
I’ll be taking it to my local Caliber to get the remainder of the repairs complete
Repair Quality - 5.0/5.0 -
Fantastic service. A bear damaged my vehicle while on vacation and Darby worked hard to get my vehicle drivable for my return trip home. Fantastic service
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Darby was fantastic! Process was extremely easy and obtaining rental car was seamless.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Darby explained the whole process and made this event in our lives much easier to understand and navigate! She was great to work with and a great ambassador for your company.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and communication. Very happy!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service. Did an excellent job relating both my car and my son’s.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job from Mandy from the time I brought my car in until the time I picked it up. Kept me completely informed of progress . The tech who did the repairs had unquestionable talent . The best I’ve ever seen. Congrats to you all from start to finish. The caliber collision in sevierville should take lessons from you. It was a bad experience from start to finish, and the quality of work was subpar. Was not happy.
My Experience - 5.0/5.0 -
They were great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Currently waiting for a call back about a mirror with a defect.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
Mandy was great and easy to talk to but a little disappointed in this experience overall. The new bumper cover has scratches in it, I’m assuming due to them taking it off several times for the sensor and leaving it or dragging it on the ground. Also the exhaust/ exhaust tip said it was replaced and charged for it and it was not. The car was very dirty in return and almost a 1/4 of the gas was gone and I filled it up less than a mile of dropping it off. I’m going to follow up with Mandy on Monday. Again she was great and easy to talk with but overall I think my car was returned to me in very close to the same condition it was brought in. It was a minor crash that wasn’t our fault and we were just trying to get it back the way we had it before.
My Experience - 5.0/5.0 -
It was done quicker than originally told!! I was kept up to date on what was going on with the repair!! It looks great!!! Thanks