Caliber - Shakopee
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
I am very happy to say that caliber technicians are doing good job and they are the best But the problem I have seen is delay. It took almost 25 days to return the vehicle which is not expected. Except that everything is good.
Customer Service - 4.5/5.0 -
I am very happy to say that caliber technicians are doing good job and they are the best But the problem I have seen is delay. It took almost 25 days to return the vehicle which is not expected. Except that everything is good.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work. Excellent service. Love the text updates. Shop seems to have a very upbeat atmosphere and employees seem to like each other. Ken did a great job helping me. Would definitely recommend. My car was sooooooo clean!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks beautiful
Customer Service - 5.0/5.0 -
Outstanding
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Each time i have had services done with Pearson/caliber I have been impressed/satisfied with the complete process. Appointment, estimate, updates, pickup (car detailed inside!). The only thing that concerns me is that I walked in and there were so many staff not wearing masks. (Quickly putting them on) when they saw my expression. Thanks for being in the community providing service with transparency and integrity.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Very good I like that And thanks a lot
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great work car looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend Caliber Collision In Shakopee MN
Repair Quality - 5.0/5.0 -
Everything was good completely satisfied withe the job
Customer Service - 5.0/5.0 -
All good very nice receptionist
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
Pretty sure that I could have gotten better service at most places
Repair Quality - 2.0/5.0 -
Car sat for over a week before it was touched Had to pay for a rental for unnecessary time
Customer Service - 3.0/5.0 -
Waited from Friday lunch to Tuesday lunch without a call back I had to call to get updates for the rental car not impressed
Returned Clean
My Experience - 0.0/5.0 -
I was disappointed that my car sat for about 9 or 10 days before it was touched when I was told it would probably take a week, it took 15 days. I understand that I dropped it the day they switched from Pearson to Caliber and that switch overs are difficult. However, I would have rather kept my car vs paying for a rental. If I hadn't had coverage and was paying the full amount, I would have expected Caliber to pick up the cost for the days my vehicle sat. Also, thought that update calls could have happened sooner, I usually ended up calling first. Based on my experience, in the future I would hesitate to return without expressed promises that the work would be done in the time given.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair experience was what I was looking for. Completely satisfied with my experience.