Caliber - Shakopee
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I’m not giving a higher rating because after the repair I had to return twice to have a few things adjusted. However, I can’t complain about the quality of the staff, especially the estimator, Eric, who promptly returned my call and scheduled my appointment to address any issues the vehicle had after the repair. Overall, the service was very fast, very efficient, and I’m quite satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was super
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Customer service was great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job, vehicle looks amazing
Customer Service - 5.0/5.0 -
Chris was the best. Always kept me updated. A good, friendly guy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
In the past you guys used vacuum out my vehicle surprised you dont do that anymore or wipe it down inside. Also would been nice to know you dont take cash try to pay part of my bill cash sad and was told dont take cash would been nice to be told this upfront. Other wise didnt take long to get my vehicle back.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone I came in contact with were very friendly, kind and very thorough. My car looks brand new and the work was excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I’m happy with my experience
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The left front bumper and drivers side door had damage repaired the drivers side mirror had damage as well no repairs to that? Must have been considered not part off the damage
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Friendly and answered all our questions and concerns. Repairs were excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Repair was fast and perfectly done. Text updates were helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Scott did an awesome job keeping me updated on the progress of the repairs. The van was clean inside and out. Also the windshield was replaced just like i requested. Great job Scott and your entire team at Shakopee Caliber Collison.
Likely to Recommend - 5.0/5.0 -
I have actually recommended this shop to family members as I'm a recurring customer
Repair Quality - 5.0/5.0 -
100 percent satisfied. Scott was very thorough with updates on repairs.
Customer Service - 5.0/5.0 -
Scott was excellent at keeping me updated on the progress of the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service as always thank you Scott for getting me back in my truck as fast as possible!