Caliber - Sheffield Village

4.9 (1,325reviews)
98%
5209 Detroit Rd,  Sheffield,  OH  44054

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,325)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very Professionall done

Likely to Recommend

Repair Quality

Very professional service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were professional from the time I took the car in for an estimate to the finished car. Repairs look GREAT>>>>>

Customer Service

They took care of me as soon as I came into their business.

Returned Clean

My Experience

Caliber gave me great service at a reasonable price. I bought up a small issue when I picked up my Buick and it was corrected completely in minutes. Their workers are friendly and upfront! You don’t find service like that today!

Likely to Recommend

Oh hands down this would be the only shop that I recommend to family and friends.

Repair Quality

The customer service here was amazing, they were very attentive to our needs and made sure for a fact 100% that our vehicle was in amazing working condition before they gave it back, I don't have anything bad to say about this place at all, I commend everyone working and am extremely pleased with the outcome, they didn't have the truck as long as I thought they would and it honestly feels like new.

Customer Service

Amazing customer service, amazing people that work in that building.

Returned Clean

My Experience

Looks amazing!! Communication was great..

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They were great and car is as good as new

Customer Service

Returned Clean

My Experience

Only problem was with the ''text updates",, it all looked like the original pictures, never showed any progress. Other than that everything went great,, my car looks better than before the accident!!

Likely to Recommend

Did take 2 weeks, but they did do a great job!!

Repair Quality

I recall a small ding which was covered with a touchup paint pen, that ding was also repaired (had to be) The car looks better than before the accident!!

Customer Service

Only problem was that all the 'progress texts' had the same pictures from when I dropped my car off

Returned Clean

My Experience

Unbelievable customer service from Charles. He always kept me informed and was so professional. He is super friendly and reliable. My car is pristine—like nothing ever happened. They really took care of me. Will recommend CC to everyone I know!

Likely to Recommend

I wish there was a 20 for exceeding expectations. Everyone was wonderful—kind, honest, respectful, caring, friendly! Hard to find these days!

Repair Quality

The car is probably repaired better than it was built to begin with! Spotless, too!

Customer Service

Charles at Sheffield caliber collision was the consummate professional. He kept me in the loop with texts, answered all my questions, reviewed my finished car with me and even gave me friendly support when so told him of a personal family issue I was going through during my repair period. Everyone in the entire store was amazing!

My Experience

Car looks great

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very Friendly and helpful. You guys were great Thank you for the great service!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already did

Repair Quality

Very professional and on time

Customer Service

Always kept me informed

Returned Clean

My Experience

Thanks so much Ron! Appreciate the professionalism, held the cost, and delivered a quality repair on time and good updates throughout. Next time the need arises for repair work for me or a friend I’ll pass along your name!

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Very personable

Returned Clean

My Experience

Extremely satisfied the shop stayed in constant contact and went above and beyond. The attention to detail and quality of work is outstanding

Likely to Recommend

Repair Quality

Quality of service attention to every detail felt very comfortable with the experience excellent shop highly professional yes I would use them again

Customer Service

Returned Clean

Likely to Recommend

Great experience all around.

Repair Quality

Great service. Really appreciated the updates and explanation of what was done.

Customer Service

Awesome service. Really took the time to explain everything and answer questions.

Returned Clean