Caliber - Sheffield Village

4.9 (1,318reviews)
98%
5209 Detroit Rd,  Sheffield,  OH  44054

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,318)

Likely to Recommend

Repair Quality

awesome company they even set ip my rental company car and took it back..kept me informed every step of the way. they did a great job on my car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

One of the best experiences i have had dealing with an insurance claims

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I’ve already recommended them to a friend

Repair Quality

My vehicle looks great.

Customer Service

The staff at Caliber were very professional. They communicated the process of the repairs well and answered all questions.

My Experience

Everything was done super fast, they were in contact with me the whole time, updating me on the progress. They made the whole process quick and easy for me. Great job!

Likely to Recommend

Great service, friendly, fast

Repair Quality

Done quickly and well.

Customer Service

Everyone was friendly and helpful

My Experience

First time I have ever been in an accident, I have a 2003 Toyota Camry in great shape, and Caliber was so helpful from start to finish, the text updates are such a great help. The staff walked me through the process, made me feel at ease. Picked my car up today 2 days early, can’t say enough about how friendly everyone at Caliber was, and how great my car looks, I am one happy customer. I highly recommend Caliber in Sheffield!

Likely to Recommend

Yes recommend to all

Repair Quality

Sheffield went above and beyond for my Moms car, her first accident (someone ran a red light) she is 84 was upset and loves her 2003 Toyota Camry. The gentlemen that helped us and the receptionist calmed my Mom Wanda’s nerve, made her car beautiful again, and done earlier than expected. Thank you so much

Customer Service

Returned Clean

My Experience

Service was great and my car looks like brand new. Thanks.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work and finished in a timely matter.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent work.

Repair Quality

It looked brand new.

Customer Service

Friendly and professional

Returned Clean

My Experience

The entire process with the Caliber Collision in Sheffield was great. From start to finish, Charles, Ron, and Caitlin were helpful, informative, and honest. They provided accurate and informative updates throughout the entire repair process. Would highly recommend bringing your vehicle to this location as they fully exceeded my expectations.

Likely to Recommend

Repair Quality

Great experience. Charles, Ron, and Caitlin were all very helpful throughout this entire process.

Customer Service

Returned Clean

My Experience

Very professional. Everyone in office is friendly. They all went above and beyond. My car looks amazing. Great job guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

As far as I can tell, they did a perfect job, with real Honda parts. Would recommend to anyone looking for an insurance collision repair job.

My Experience

Very satisfied with my experience with caliber. Results were perfect, attention to detail was amazing and customer service was a 10. They let me know the progress as it was happening. My new go to spot!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent work in every sense! 10+

Likely to Recommend

Absolutely!

Repair Quality

Outstanding!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The workers were very polite and friendly. Very hopeful and patient.

Customer Service

Returned Clean

My Experience

Thank you ! The tone set from the first person spoke with at front desk on first call to the manager explaining slowly clearly the process to the following days update communicating thru the process was organized. This attitude of actually caring about their work influenced the quality teamwork reflected in the repair of the car. Their skill as collision repair technicians n painters transformed the car to look like never been in a accident. It was assuring to know communication was direct to the car insurance for their payment. It was very helpful they coordinated the car rental service coming to their facility. They advocate for the customer. We will recommend anyone who needs car collision repair or if need new paint work on their car to look like new to trust the care of Caliber Collision.