Caliber - Shrewsbury
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service,work well done!Thank you guys and keep up the great work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work well done!
Customer Service - 5.0/5.0 -
Amazing customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The scheduling process was difficult and confusing. I was called to schedule my appointment. I was then called to schedule again though my repair was scheduled that week. The person scheduling my appointment the second time was rude and unfriendly. She requested that I make an appointment for another location. I declined. I wanted my work completed at the location I chose. After I declined she made it clear that my car would be transported to another location. I asked if I could decline that and she told me I had no choice and that my car would be transported to their new big bend location. At my appointment when the option to have my car transported to another was mentioned I was not told that I could decline that option. I was told it would be very unlikely to happen. The only reason I noticed that I was able to decline was because I read the paperwork carefully. When I asked a question about the paperwork the individual completing it was unable to answer my question and was clearly unfamiliar with it. I did appreciate Becky’s diligence in making sure my car was completed on time and well. Becky was the only helpful and pleasant part of this experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and kept me in the loop all the time. Never had to call to get a status update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs made my car look brand new.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with the service; from the initial estimate (on a Saturday!), to frequent calls and texts to update on service and anticipated time of completion. Final check-out also quick and efficient with good communication with my insurance company. Would definitely recommend to others. BTW- the car looks GREAT!!
My Experience - 5.0/5.0 -
Car repair completed promptly.
My Experience - 5.0/5.0 -
High level of customer service Attention to detail Genuine care and concern Great popcorn!
Likely to Recommend - 5.0/5.0 -
Already recommended.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Actually a 10 plus!