Caliber - Shrewsbury
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This location has done right by me both times it has repaired my car. They are a nice bunch and are good at keeping the customer posted on the progress. I will recommend them, but hoping I don’t have to be a repeat customer.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional service and great communication on timelines.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me informed during the repair process. They were polite and professional and they did quality work.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fix perfectly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job I am deaf smile
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for taking care of my car. Everyone being kind and patience with the process!!! Congratulations on hiring people who has the people skill we need to create great business and a bigger community! I hope your employees are being appreciated and compassionate for their work as much as possible!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional communication and service…just as promised, even early by a day👏
My Experience - 5.0/5.0 -
Team was communicative. I was told what was going on every step of the way. It seems like a well run business.
My Experience - 5.0/5.0 -
The whole team at caliber rocks my truck looks like new inside and out better than I thought it could. They get 100 stars from me would highly recommend them and if ever need anything else done I will be back
Likely to Recommend - 5.0/5.0 -
I would like to give 100 on that scale. I will tell everyone I know that caliber is the place to go
Repair Quality - 5.0/5.0 -
Should I ever need repairs again. The only place I would have do my repairs is CALIBER.
Customer Service - 5.0/5.0 -
Every person I talk to was professional,polite,helpful, respectful people l would have a beer with
Returned Clean
My Experience - 0.0/5.0 -
The receptionist was very nice, and my complaint is not related to him. However, I would like to complain about the people who handle the repairs. My car repair was delayed twice—once on Friday and again on Monday—which caused me to waste my PTO time trying to pick up the car.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I was very content with the quality of the work, and attention to detail.
Repair Quality - 4.5/5.0 -
The quality of the repair was quite good.
Customer Service - 3.5/5.0 -
The customer service was pretty good. The communication could have been a little bit better, but overall, not bad.