Caliber - Shrewsbury
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Team was communicative. I was told what was going on every step of the way. It seems like a well run business.
My Experience - 5.0/5.0 -
The whole team at caliber rocks my truck looks like new inside and out better than I thought it could. They get 100 stars from me would highly recommend them and if ever need anything else done I will be back
Likely to Recommend - 5.0/5.0 -
I would like to give 100 on that scale. I will tell everyone I know that caliber is the place to go
Repair Quality - 5.0/5.0 -
Should I ever need repairs again. The only place I would have do my repairs is CALIBER.
Customer Service - 5.0/5.0 -
Every person I talk to was professional,polite,helpful, respectful people l would have a beer with
Returned Clean
My Experience - 0.0/5.0 -
The receptionist was very nice, and my complaint is not related to him. However, I would like to complain about the people who handle the repairs. My car repair was delayed twice—once on Friday and again on Monday—which caused me to waste my PTO time trying to pick up the car.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I was very content with the quality of the work, and attention to detail.
Repair Quality - 4.5/5.0 -
The quality of the repair was quite good.
Customer Service - 3.5/5.0 -
The customer service was pretty good. The communication could have been a little bit better, but overall, not bad.
My Experience - 5.0/5.0 -
Thank you, would come again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was returned in amazing condition, they cleaned the interior which I did not expect. And everyone in the office or over the phone was great and informative. Will recommend to friends!
Likely to Recommend - 5.0/5.0 -
Very highly would recommend!
Repair Quality - 5.0/5.0 -
Car was in amazing shape, they cleaned everything and the repairs look great! Will for sure recommend!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The repair work was flawless as it matched very aspect of the original appearance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work performed looks excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The job was completed early and professionally.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks fantastic!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service is always excellent, the work is great, and turnaround time has always been reasonable.
Likely to Recommend - 5.0/5.0 -
Already recommended 2 people to go to this shop
Repair Quality - 5.0/5.0 -
The quality was excellent, this is my second time going to this location and you can't even tell there was ever hail damage or that I was rear-ended
Customer Service - 5.0/5.0 -
Bar none the best customer service I've ever had at an auto-repair shop. Very courteous and helpful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m really excited about the fact that my truck has been fixed up nicely and grateful for their service.
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Overall bodywork really good. The repaint of my wheel(rim) doesn't match the paint color of the other 3.