Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very professional and prompt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
communication was good, car's repaired and seems all good. appreciated the way damage was gone over and pointed out to and with me
Customer Service - 5.0/5.0 -
again, good communication, before and during the repair
My Experience - 5.0/5.0 -
Very good at keeping us informed of progress
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and the car looks like new. Thank you.
My Experience - 5.0/5.0 -
Considering the damage it all went smoothly. Some parts take longer to receive and just being through exploring the vehicle for "hidden issues" is important.
My Experience - 5.0/5.0 -
Kelly and her team were amazing, my repairs were done well before the estimated time provided. The communication was perfect. The team got to the repairs right away and for someone who just moved into the Virginia area, definitely made my transition so seamless. My wife and I will definitely be coming back for anything else we need on our cars with this team. ABSOLUTE BEST!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication and updates on vehicle was great during repair process.
Customer Service - 5.0/5.0 -
Meagan kept up updated throughout the whole process. Any problems were addressed and handled.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The work was completed before the estimated time and my doors are flawless. Kelly was in contact with me daily with the updated status.
Likely to Recommend - 5.0/5.0 -
Based on the work I received I would recommend Caliber Collision to others seeking work performed on their vehicles.
Repair Quality - 5.0/5.0 -
I was pleased with the work done on my vehicle. It was completed ahead of schedule.
Customer Service - 5.0/5.0 -
The customer service was courteous and professional.
My Experience - 5.0/5.0 -
you guys were extremely fast and efficient, my car looks and feels great thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was very fast and thorough and communication was amazing!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good Job
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
EVERYONE THAT LOOKS AT IT TELLS ME THE PAINT DONT MATCH, I TOLD LADY WHEN I PICKED IT UP IT DIDN'T LOOK RIGHT IT JUST DIDNT BLEND CORRECTLY
Customer Service - 4.0/5.0 -
Paint just didnt blend correctly. My family and freinds say its off color. They did a good job.
Returned Clean
My Experience - 5.0/5.0 -
I was very pleased with the service, and the work. There were minor hiccups here and there, but these were handled amicably and professionally. Thank you!!
My Experience - 5.0/5.0 -
Great team very patient very detailed about what they did with the vehicle and also hard workers and did a great fast job on my truck and kept me up to date which I love thanks for your service.
My Experience - 5.0/5.0 -
All was A-#1. Megan was completely on time. Very helpful, stay in contact with me every time I call. Great job!!!! Dan .
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Group did a great job. Megan was very helpful keeping me informed. Mechanics did a good job on rear of vehicle. Very satisfied.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Efficient, communicative, great work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding service. Repairs were completed quickly.
My Experience - 5.0/5.0 -
Top quality repairs and complete transparency and updates throughout the process.
My Experience - 5.0/5.0 -
We appreciate your patience with the insurance and working on our behalf to make the process easier. Thank you for going above and beyond in your professionalism, communication, and repair work. If we are in need of repairs in the future we will certainly return.