Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
None, at this time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The way this company keeps up with everything, then they keep you with updates by sending texts! Pretty smooth system
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Megan and Holly were amazing to work with, even with the minor set backs they made it a wonderful experience. They went above and beyond what was expected, and I couldn’t be more satisfied.. thank you ladies you are wonderful
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
Everyone there is very professional and courteous.The repairs look great and paint matched perfectly.I highly recommend them and would definitely use them on any future repairs. My contact was Kelly and she was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was amazing. I always got an update when asked and they went out of their way to get my vehicle done by a certain time on the day of pickup since it was my son’s wedding. I will definitely recommend to everyone I know
My Experience - 5.0/5.0 -
From the time I dropped my car off, everyone there was helpful, swift and made my experience a smooth exit. Thanks kelli
My Experience - 5.0/5.0 -
The team in Smithfield did a fantastic job with our Honda repair. Holly, Maegan and Jo went above and beyond helping us with this repair. Will highly recommend Caliber.
My Experience - 5.0/5.0 -
The work that was done to my car was perfect. They were extremely careful and the repairs speak for their selves. I've shared pictures of the repairs with my friends and they were amazed with the appearance. Meagan and the receptionist were so helpful. My every question was answered fully. They made me feel like they actually cared about me and my car. Also, the communications I received were so helpful to me. I always knew what was going on with my car. I am telling all my neighbors and friends to use Caliber Collision-Smithfield!
Likely to Recommend - 5.0/5.0 -
I've told all my neighbors and friends to use Caliber
Repair Quality - 5.0/5.0 -
Great staff, excellent work!
Customer Service - 5.0/5.0 -
Customer service is phenomenal! They treat you like they care. Communications are regularly scheduled and informative
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The satisfaction was not only about the extraordinary professionalism of the team, who is always listening, ensuring that they understood what my concerns were an opening my eyes to everything that was happening. That in it itself is the stuff of greatness. It, with the team, there was so much more. It is there incredible emotional intelligence, the human interaction. What made you feel cared for, value and respected. There was always smiles on peoples faces, excitement, positivity, and joy in their words and even in their texts. That truly is the stuff of greatness, this stuff of role model customer satisfaction. Please give a team by thanks and warmest regards. They are the best of the best.