Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.0/5.0
My Experience - 0.0/5.0 -
To slow couldn't trust what I was being told about the car.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 4.0/5.0 -
The repair was fine. It looks good and everything works just fine. It should never have taken 7 weeks to compete though. The inside of the car could have been cleaned up a little better. The hard to get spots were still covered in dust as were the small recesses.
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
I would highly recommend them !
Repair Quality - 5.0/5.0 -
Very satisfied, I got my jeep back almost 15 days sooner than the estimated date I was given. Thank you
Customer Service - 5.0/5.0 -
Ms. Ashley sent me updates every day. She and everyone there was very nice and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Nick is always a good service agent. Ashley, I didn't know well.but my interaction was good has well. All and all your business has a good and efficient set. Thank you for the . attention to my car. Stephanie Bailey
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Headlights don’t work. Missing paint, pieces loose
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
We have already recommended them to anyone who knew about our car.
Repair Quality - 5.0/5.0 -
Really great staff. We never felt like we were just stuck waiting for our car. They always sent us updates often.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
As always, your team does an excellent job with repairs. Customer service is also great and we were kept informed about the status of our vehicle throughout the entire process. The job was completed sooner than we expected for which we were very pleased about. We would highly recommend Smithfield Caliber Collision to anyone!
Likely to Recommend - 5.0/5.0 -
Highly. This was our 3rd visit within 2 years. No fault of ours.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everyone was exceptionally nice from the beginning to the end and we were always updated about the progress and status of the vehicle.
Returned Clean
My Experience - 5.0/5.0 -
Well done at the estimated cost and faster than planned
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy to work with, friendly, finished early
Customer Service - 5.0/5.0 -
Kept well informed, friendly
Returned Clean
My Experience - 5.0/5.0 -
Except for the extra few days it took to make the rear door window operational.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional company. Appreciate the communication day to day.
Customer Service - 5.0/5.0 -
Outstanding