Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The satisfaction was not only about the extraordinary professionalism of the team, who is always listening, ensuring that they understood what my concerns were an opening my eyes to everything that was happening. That in it itself is the stuff of greatness. It, with the team, there was so much more. It is there incredible emotional intelligence, the human interaction. What made you feel cared for, value and respected. There was always smiles on peoples faces, excitement, positivity, and joy in their words and even in their texts. That truly is the stuff of greatness, this stuff of role model customer satisfaction. Please give a team by thanks and warmest regards. They are the best of the best.
My Experience - 5.0/5.0 -
Easy process. Contact and repairs made for a very pleasant experience.
My Experience - 5.0/5.0 -
Hands-down one of the best experiences I’ve had with a body shop in quite a long time. Very responsive front desk, Holly was a great communicator and always prompt, and the willingness of the technicians to take the time to talk to me about my concerns and thoughts is exactly what makes a business so reliable. Work was very thorough. Top marks from me.
My Experience - 5.0/5.0 -
Great customer service and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job with great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole thing from start to finish was easy as can be and we were updated frequently about the progress. They were very professional and any questions or concerns I had, they answered. A++++
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience! The entire team of folks took great care of our car and we got it back sooner than anticipated and we are very happy with the work that was done! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service is excellent, communication is amazing.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Did a good job
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Car didn't get repair leaking gas from the accident
Customer Service - 2.0/5.0 -
Senses it been in the car accident. It's been leaking gas and the services engine light been on
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service. They were very kind, detailed with the inspection, and answered every question. Car repair were don’t quickly and the outcome was amazing. I love the text updates and calls so make me feel safe. Great job overall. Keep up the excellent customer service & great repairs. I would definitely recommend.