Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent communications. I was always aware of the status of my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good.
Customer Service - 5.0/5.0 -
Great customer service.
Returned Clean
My Experience - 5.0/5.0 -
Excellent job updating me throughout, providing further instruction for aftercare, and helping get the required information from the insurance company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished the work quickly and to high quality
Customer Service - 5.0/5.0 -
Gave me updates throughout, and helped get everything straight with insurance
My Experience - 5.0/5.0 -
Nick, Karen and the WHOLE team was PHENOMENAL! From start to finish everyone was just so welcoming and helpful! An unfortunate situation was turned into a pleasant experience. I would happily refer everyone I know in need of your services. Thank you again! Sincerely L. Blizzard
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nick and all the staff at the Smithfield location are PHENOMENAL! The level of professionalism and courtesy was bar none! The are on my go to for referrals. If the need ever arises again they will be my go to.
Customer Service - 5.0/5.0 -
Please see the previous statement.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the text updates and friendliness of the staff
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is so great and efficient. Highly recommend
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nick was great and very informative!
Returned Clean
My Experience - 5.0/5.0 -
Extremely Satisfied! Kelly was Awesome. Everyday Updates, won me over. The repairs were Fantastic !!! I will Definitely Recommend this Business.
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Awesome service. My agent was great!
Customer Service - 5.0/5.0 -
Awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kelly and Joseph were great to work with. Paint and bodywork were excellent. However, the entire process took a little longer than I think it should have, imho !
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I liked the text updates as to where in the process my vehicle was at.
My Experience - 5.0/5.0 -
I am extremely pleased with the workmanship, communication, how quickly the repair was completed and that the final bill was less than the estimate. I definitely will recommend your shop to others.
My Experience - 5.0/5.0 -
Great experience with Cailber in Smithfield VA. Kelly kept us updated along the way, and went above and beyond to get our SUV back to new. Very satisfied with our experience!