Caliber - Smithfield

4.7 (921reviews)
93%
928 S Church St,  Smithfield,  VA  23430

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (921)

Likely to Recommend

Repair Quality

They did a great job on my repair on my 2016 ford explorer in great timing.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Be prepared to be without.

Repair Quality

Customer Service

The work was good, it just took a long time.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Looks good. Thanks for the quick turn around and attention to detail

My Experience

didn’t like the lady at the front desk but Nick is such a sweet heart and very professional

My Experience

I was impressed with the quality of the work as well as the communication on updates during the process. Great job by all

Likely to Recommend

Repair Quality

Truck repair looked very good. Great job

Customer Service

Caliber did a great job. Quality work, very communicative on a regular basis to keep me informed of what the status was on repairs. Staff very friendly and helpful. Kelly was especially helpful

My Experience

Nick kept me well informed during the whole process. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

Caliper collision was a great company to work with. I experienced an awesome associate who helped me get my vehicle repaired in a timely manner and also made sure to keep me updated on every step of the process. My vehicle looks as good as new! Only suggestion I’d give to this company is to be sure that the gas tank is at least not on empty. Full if possible, but I went to pick up my vehicle and the hand was well past empty which I was not too pleased. However, everything else was smooth sailing. Thank you Caliper Collision!

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was kept very well informed with the progress of the repairs. Communication and customer service was top notch. If I have other vehicle needs I will be using this location again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Friendly service. Information was reliable.

Likely to Recommend

The work was fine and I had service in the past which was much better.

Repair Quality

The work was done well, but customer service was not the best

Customer Service

Same as previous

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

They did a great job keeping me updated and meeting the deadline they gave me.

My Experience

Likely to Recommend

Repair Quality

Customer service and completed work was extraordinary. My vehicle was also delivered crystal clean. Thank you!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Everyone was very nice

Returned Clean

My Experience

The Best. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean