Caliber - Smithfield
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was surprised to get my vehicle back sooner than I expected. The repair looks great. I was surprised that they said if I didn’t have a ride to bring me to get my vehicle they would pick me up and they did. I would tell everyone if they need a repair I recommend your business.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ciara was great. Job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job.
Customer Service - 5.0/5.0 -
Great job.
Likely to Recommend - 5.0/5.0 -
Highly recommend
Repair Quality - 5.0/5.0 -
Car looks new!
Customer Service - 5.0/5.0 -
Brooke stayed in touch with me and let me know the status of my car constantly!
Returned Clean
My Experience - 5.0/5.0 -
Smithfield staff was exceptional. Very helpful. Hallie and Ciara were great. Repair was done great and the car is looking brand new. We appreciate and highly recommend the Smithfield location
Likely to Recommend - 5.0/5.0 -
Absolutely. They are the best
Repair Quality - 5.0/5.0 -
We loved working with Holly and her staff at Smithfield location. Vehicle is looking brand new. Excellent work and would highly recommend.
Customer Service - 5.0/5.0 -
Excellent communication from Holly and Ciara
My Experience - 5.0/5.0 -
Brooke from caliber in Smithfield did a great job everyday communicating with me by text or verbally. The shop people who worked on the Cadillac did a great job. Looks better than ever. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Hood still appears to be a little off centered, with one gap larger than the other on one side. Sensor issue was resolved
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very thorough intake and pick up. I appreciated the regular updates. And the truck looks awesome which is the most important part.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was able to work me in quickly amid waiting on parts. Great customer service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Appreciate the friendly smiles and assurance that it will be made whole. Explanations and communication was outstanding. Thank you so much Roger
Likely to Recommend - 5.0/5.0 -
Every time
Repair Quality - 5.0/5.0 -
So nice and the commitment to making me happy was spot on
Customer Service - 5.0/5.0 -
Over the top
Returned Clean
My Experience - 5.0/5.0 -
Brooke maintained constant communication and ensured I got my vehicle returned early. Highly satisfied with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Brooke was fantastic in keeping me updated and ensuring I received my truck early.
Returned Clean
My Experience - 5.0/5.0 -
Customer service awsome, and workmanship and repairs superior.
Likely to Recommend - 5.0/5.0 -
Utmost satisfaction with swevice!
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate the updates about the progress of the work being performed. And tge quick turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Communication was excellent, work looks great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The whole experience from beginning to end was great. Ciara Davis in Smithfield VA is wonderful. When I came to pick my vehicle up, she explained everything that was done to it. I’m so Happy. Outstanding job to you all my car looks Awesome. Thank You All😊