Caliber - Smyrna

4.8 (3,141reviews)
96%
280 Tech Park Drive,  Smyrna,  TN  37086

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,141)

My Experience

thank you for taking your time to fix my car it looks really nice and also was left clean

Likely to Recommend

Repair Quality

Loved it thank you

Customer Service

My Experience

Amazing service and even better customer service they brought my car home to me I couldn't go pick it up..im forever grateful thank you caliber🫶🏾

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Repair Quality

Thank you caliber for all you help.. I am forever grateful for the work you've done on my car for the second time lol thank you Sean for offering the best customer service over the phone and thank you matt for understanding my circumstance and bringing me my car when i couldn't come get it. Caliber will forever have my buisness as a customer:)

Customer Service

Sean rocks he needs a raise lol

Returned Clean

My Experience

I was very happy to get my vehicle back after a few weeks, and was very satisfied on how it turned out and looked! Thank you for repairing my Jeep!

Likely to Recommend

I will recommend Caliber Collision to anyone who needs any repairs done

Repair Quality

I appreciated being updated the entire time while my vehicle was being serviced on.

Customer Service

Everyone was very welcoming and answered all my questions.

Returned Clean

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Repair Quality

Looks good from outside

Customer Service

They did stay in touch

Returned Clean

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My Experience

I wanted to take a moment to express my sincere appreciation for the outstanding service I received during the repair of my vehicle. Your staff was exceptionally courteous, respectful, and professional from beginning to end. The level of communication throughout the entire process was excellent, consistent, clear, and very informative. I always knew what stage the repair was in and when to expect completion, which I truly appreciated. Any questions I had were answered without hesitation, and your explanations were clear and concise, which helped me understand each step of the process. When the work was finished, my vehicle looked great, and I was extremely pleased with the final result. Thank you again for your dedication to quality service and customer care. I would highly recommend Caliber Collision to anyone in need of vehicle repairs. Steven D. Valvano Jr.

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Took them twice to try and fix my door noise and the noise is still here , and I got my car back with an oil leak and missing paint on trunk of car .

My Experience

Everyone there was very knowledgeable and kind. When I would call in I was greeted pleasantly by Sean quickly and professionally. Mike was my main contact and was so understanding and helpful. They were able to get my van repaired in a reasonable amount of time and helped deal with insurance. Thank you all you really made my accident almost like it didn't happen. Hopefully, I won't ever have to use any body shop again, but if I do, Caliber will be my first stop. Again, thank you!

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I would

Repair Quality

They were very nice and kept me updated on everything.

Customer Service

Returned Clean

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Customer Service

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Returned Clean

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Repair Quality

Awesome! The BEST collision center!!!

Customer Service

Returned Clean

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Everyone was very kind and helpful

My Experience

Great organized team from start to finish. Great communication throughout the process. Correlations with insurance organized. Clear and concise information concerning communication on regular bases. Warranty and instructions for follow up if any issues occur stated clearly.

Likely to Recommend

Great work, professionalism. And warranty!

Repair Quality

Technicians were courteous and efficient. Communication allowed us to understand the process and frequent updates kept us informed of progress. They answered questions satisfactorily. They finished the job sooner than expected. The original estimate was fair for the repairs needed. They were understanding when it was discovered that an area that needed to be addressed was excluded from original estimate. The technician addressed our concerns and the area was successfully repaired and covered under insurance. Caliber is a top notch company that performed a top notch repair in a timely fashion! Customer service was excellent! They placed the vehicle in bright open area to inspect before we finished the process. They politely fixed the only slight flaw quickly and professionally. We would highly recommend Caliber Collision!

Customer Service

Very professional, communication great!

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Repair Quality

Car looks great

Customer Service

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My Experience

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