Caliber - Smyrna

4.8 (3,141reviews)
96%
280 Tech Park Drive,  Smyrna,  TN  37086

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,141)

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Repair Quality

Customer Service

Returned Clean

My Experience

Good Job

Likely to Recommend

Repair Quality

My trunk and bumper was repaired on my Lexus my question is when is it OK to have my car washed

Customer Service

My trunk and bumper was repaired on my Lexus my question is when is it OK to have my car washed

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My Experience

While the repairs to the body of the car look good the car after having it back for less than 24 hours is now experiencing mechanical failure and will not start

My Experience

This was my 2nd time using Calibar & both times I have been very satisfied with their work & timely manner!

My Experience

Likely to Recommend

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Customer Service

Returned Clean

My Experience

Caliber’s Collin in LaVergne Tennessee was the best ever. They did a fantastic job putting my Lexus 2002 SC silver 2door back together. The paint job was excellent. I for sure would recommend Caliber’s Collision in LaVergne Tennessee to everyone I know. Thank you once again for the excellent service you provided for me.

My Experience

Tyler kept me informed about the repairs of my vehicle and it was repaired earlier than expected

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Customer Service

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My Experience

Quick service from the beginning when I got an estimate within minutes. kept me informed by messages throughout the process. helped me with rental car. answered the questions I had. Had nice refreshments in the lobby. I picked them because they had good reviews on the Internet and we’re close to home. Will come back to them if I need repair work in the future and will recommend them to friends.

Likely to Recommend

Repair Quality

Excellent customer service, quick estimate, completed before estimated time, rental car was available when I dropped off my car, was able to leave rental car at the drop off, nice lobby with refreshments, would go back again, would recommend to others

Customer Service

See previous comments, all excellent

Likely to Recommend

They were easily to deal with and I really liked they have a relationship with Enterprise rental. So I could've avoided driving to Enterprise first and being told that I could leave the car with caliber. That was on Enterprise not caliber.

Repair Quality

I've had it back for about 3 weeks now Local driving nothing over the road All things are good No issues

Customer Service

Great!

Returned Clean

My Experience

They never contacted me with updates. I always had to call them to find out what was going on.

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My Experience

Got car back and it's missing trim, which is fine I don't care. It will come in when it comes in I get it. But all 4 tires are low on air, BOTH of my keys are no longer programmed correctly, it is absolutely beyond filthy inside. Like unacceptably disgusting. There is dirt on every single possible surface in the car inside. It's so much that I don't even want to clean it myself because it would take hours to clean. My work clothes got dirty this morning getting into my car because there was dirt and dust everywhere. I haven't even looked through everything yet either so I'm sure there's more dirt and mess I haven't even found yet. 2 months without my car and now that it's back I'm MORE upset.

My Experience

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Customer Service

Returned Clean

My Experience

Looks great! Just like new ! Nice work Thank you!!!

Likely to Recommend

Customer oriented Great work

Repair Quality

Great work

Customer Service

Great

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Customer Service

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