Caliber - South Bay

4.7 (7,177reviews)
93%
1835 W. Rosecrans Avenue, B,  Gardena,  CA  90249

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (7,177)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting their vehicles were returned looking brand new. Communication was a standout highlight, as customers appreciated receiving frequent text and phone updates throughout the repair process, keeping them informed every step of the way. Timeliness was also widely commended, with numerous customers noting their vehicles were completed ahead of the promised date. The welcoming and friendly atmosphere created by the entire team left a lasting impression. A small number of customers noted areas for improvement, including occasional delays in completion, incomplete repairs requiring return visits, and isolated concerns around interior cleanliness upon vehicle return.
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"... adjuster and the rental company was so impressive. Thank you for the high quality of service !" Read more
"The service was incredible. Everyone was so kind. My car was ready in 3 days!"
"... representatives provided friendly & excellent customer service. CC exceeded my expectations by having my car repaired in days less than a week. I'm extremely satisfied" Read more
"... the end. The employees were friendly and helpful. The auto work repair done on the car was excellent." Read more
"2 days work to replace the Door and Trims is unheard of. Thanks"
"... up. I was very surprised it only took one day in my car looks brand new.. and everyone was very pleasant. Thank you for a great experience." Read more
"Great service, got my car fixed and ready for me within a few days."
"Took me two extra days and couple more hour to get my car the estimated time is never accurate do better"
"Process was easy and car delivered in a timely manner. Delivered sooner than promised. Great work overall."
"Great communication and update daily. Always knew what was going on with my vehicle. Over all great service and vehicle ..." Read more
"Weeks pass and NOT ONE UPDATE . I had to call to learn that the vehicle had been ready and still was made ..." Read more
"... to Uber due to unforeseen and preventable delays. Communication was poor and on multiple occasions I had to have three way calls to mediate. I chose Caliber because ..." Read more
"I was text updates daily, which I really appreciated.I received updated texts."
"They completely kept me informed every step of the way with the progress of the repairs on my vehicle. Thank You"

My Experience

Loved the staff! So polite and got the work done in a timely manner. Love the girls that work the desk as well.

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Customer Service

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Returned Clean

My Experience

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My Experience

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Returned Clean

My Experience

The complete process was very professional and easy. Thank you

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Excellent job

Customer Service

Returned Clean

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Amazing service! Amazing communication and wonderful work overall!

Customer Service

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Repair Quality

Harlen was great! Very quick and efficient, and my truck was done by the end of the next day.

Customer Service

Very nice staff! Greeted me right away and totally helped me.

My Experience

Great repair shop! They let me know everything that was going on with my automobile. I would definitely recommend them to someone else. Thank you Marjorie Walter A+++++++++

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Customer Service

My Experience

Caliber did a great job. Paint looks good, and repairs were done quickly.

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I would recommend.

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The process was easy; repairs were completed in a timely manner. Would recommend.

Customer Service

Friendly.

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Customer Service

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Awesome service

Customer Service

Great communication and friendly service

My Experience

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Staff were great, welcoming, and did an amazing job at explaining things.

Customer Service

Staff was great, kept in contact, and were super nice.

My Experience

Amazing communication and service

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Repair Quality

Amazing

Customer Service

Returned Clean

My Experience

Thank you for working on my car and for fast service

My Experience

Caliber Collision did a wonderful job fixing my car. I would definitely refer someone to this company. And thank you again Harlen so very much.

My Experience

me gusta como hacen el trabajo todo les queda muy bien hecho son muy profesionales y muy amables .

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Repair Quality

muy buen trabajo muy profecionales muchas gracias

Customer Service

Returned Clean

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Customer Service

Great walk in reception customer service