Caliber - South El Monte

4.8 (5,469reviews)
97%
1841 Tyler Avenue,  South El Monte,  CA  91733

In operation 29 years, 12 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,469)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with many highlighting exceptional repairs that left vehicles looking brand new. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness was a notable strength, with numerous customers reporting their vehicles were completed ahead of schedule. The staff was widely described as professional, friendly, and knowledgeable. Customers also appreciated added touches like interior and exterior cleaning. A few customers noted areas for improvement, including occasional missing parts upon vehicle return, inconsistent updates, and isolated quality control concerns such as paint issues or missing trim pieces.
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"... informed every day when Id receive my vehicle and I received it two days earlier than previously told which was a great plus I will keep using this company in the near future" Read more
"It was ready several days ahead of schedule, which was amazing!"
"My experience was 100010000. My car was fixed in less than a week. Liked how I was given daily updates on it."
"The repair took less than 3 days, which was amazing! But what really stood out wasn't just the quick work—it ..." Read more
"I was told 5 days took almost 2 weeks"
"Repairs look amazing and communication was top tier."
"They did an incredible job on my car and the best part was the communication. They called me with every update! I loved my experience here."
"... would do without any types of problem whatsoever kept me informed every day when Id receive my vehicle and I received it two days earlier than previously ..." Read more
"Great experience from start to finish. kept me updated throughout the entire process, were very helpful, answered all my questions, and returned my car with ..." Read more
"Very communicative kept me up to date throughout the entire process. Also all staff was very friendly while at the location ..." Read more

My Experience

I always bring my cars here. They are super professional & always doing a great job! Would not take my car anywhere else.

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Returned Clean

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My Experience

Entire team very professional and personable. All team members provided excellent customer service. Jennifer is outstanding.

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I personally love this caliber repair shop on Tyler in El Monte. Because not only is the customer service awesome but Jennifer who works there makes this whole place better everytime.. State Farm should have all employees train to handle business and customer service like Jennifer:

Returned Clean

My Experience

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Service was amazing

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This is the first time I've worked with them and they do everything professionally. I always recommend them.

Repair Quality

I am satisfied, they did a good job and every detail was perfect. I just want to thank them for restoring my car.

Customer Service

I am satisfied, they did a good job and every detail was perfect. I just want to thank them for restoring my car.

Returned Clean

My Experience

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Very satisfied

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Returned Clean

My Experience

Everything went great. It was easy and fast to get repaired.Jennifer was fantastic. She kept me up to date and made the whole experience very positive. Thank you.

My Experience

The experience was amazing. David was so helpful and communicative, and went out of his way to make the process as easy as possible

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Returned Clean

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Outstanding service by the team. Specifically Jennifer whom was very attentive and communicative with the updates on my car. She did go the extra mile to help and make sure my car was taken care of and it was. Thank you very much for everything!

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Good customer service

Returned Clean

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My Experience

The car was very nice and clean when I went to pick it up. The service that was done to it was very nice it actually looked better than I remember it looking when it was brand new.

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This facility was quick and professional with their services. I would recommend.

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I've been waiting for a window trim that at the time of the pick up they said they'll call me soon as they'll received. It's been over a week and got frustrated and got one myself at a local dealership.

Customer Service

Returned Clean

My Experience

Caliber Collision is a wonderful company love the work. David did a beautiful job on my car i’m so happy and satisfied with my car.