Caliber - South Euclid

4.7 (3,453reviews)
93%
4182 Mayfield Road,  South Euclid,  OH  44121

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,453)

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Customer Service

Lee kept me informed throughout the repair process

Returned Clean

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Kind of odd that you do not accept cash.

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Great customer service 👏

Returned Clean

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My Experience

Friendly service, nice atmosphere, patient sales people.

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Great job

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Repair Quality

Communication good first week, then I had to proactively reach out for weeks to get updates. The car took 2 weeks longer than original estimate.

Customer Service

See prior comment.

Likely to Recommend

Repair Quality

I received a call in the morning stating the vehicle would be ready and they would call me back by 3:30pm..They didn’t call until 4:32pm. By then I could not get there as I had waited all day so I had to pick it up the next day. I went, paid my deductible, was given the key and I went to the car. The work was not fully completed and there was a scratch on my car that wasn’t there when I dropped it off. After complaining I learned that the part was on back order from Nissan. They also said that’s how I left the car. I showed them the pictures I had taken with the car on their property. They also said they took pictures and we both reviewed and then they realized the scratch on my car happened while they had it.

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Returned Clean