Caliber - South Euclid
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Top notch work completed as promised
Customer Service - 5.0/5.0 -
Excellent progress communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I repeatedly was promised the vehicle well short of the date I eventually received it. The shop did hit the deadline however
Likely to Recommend - 5.0/5.0 -
For what it si worth, a friend of mine who works in a repair shop also loves dealing with Caliber. I think it's safe to say that I'll recommend Caliber in the future.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ben kept me in the loop the entire time my car was at Caliber. he was more responsive than my insurance company. Hire more people like Ben, he was a breath of fresh air!
Likely to Recommend - 5.0/5.0 -
Great service and work.
Repair Quality - 5.0/5.0 -
Ben did a fantastic job, responsive and patient, even with my many follow up calls.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jenna was incredibly professional kind and thorough. Cort did a great job keeping me informed every step of the way also. Great employees
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The 10 has been given because, my car was ready before the promised date. I like the fact that everything is there for a customer, the entire process was very smooth. Also, the service advisor (Ben Rusher) was fabulous, he kept me abreast every step of the way with my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
EXTREMELY LIKELY. Being in a wreck is traumatizing and stressful enough. I appreciated all of the care Caliber put into handling my car and how hands off I was able to be throughout the whole process. I really trusted them.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
I really appreciated all of the detailed calls about when my car would be ready! However, the timeline was pretty off and seemed to get pushed back a week with each call.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
I was pleased with the repair but desired more feedback about the repair relative to the need to keep the rental car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept in constant communication, good job done