Caliber - South Euclid

4.7 (3,444reviews)
93%
4182 Mayfield Road,  South Euclid,  OH  44121

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,444)

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My Experience

Likely to Recommend

They do awesome work on your vehicle

Repair Quality

They were professional and very courteous

Customer Service

They were fast and efficient

Likely to Recommend

Repair Quality

Very satisfied, Lee did a great job of keeping in the loop! Great communication and work

Customer Service

Returned Clean

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Yes, Yes, and yes !!!

Repair Quality

I was very satisfied. My car looked great.!!!

Customer Service

I was treated with professionalism. Anytime I called with questions I was treated with respect. They will go beyond to address all problems related to your claim !!

Returned Clean

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Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

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My Experience

My Experience

This is not my first experience with Caliber Collision. Seamless service, very efficient and professional.

My Experience

Likely to Recommend

Repair Quality

Excellent work

Customer Service

Lee kept us informed of every step. He was so enjoyable to work with.

Returned Clean

Likely to Recommend

Not only was the vehicle not done on time, it was not QC properly. There were trim pieces left unfastened and one piece thrown in the trunk. When I inquired I was told bc they didn’t know where it went. (Seriously) just to put it back together properly while I waited.

Repair Quality

Undecided, due to the lack of integrity and professionalism I witnessed. I know there is a lifetime warranty but I pray I never have to deal with this shop again!

Customer Service

Cat to be done in a week in a half, two weeks later not done I called. I was told it be done that Thursday. Thursday came and went no call. Had to call Allstate to get involved. My car was also driven an additional 10 miles and located at another shop. I was told it was towed but my Volkswagen app proves differently. (I have proof) a generic tow slip does not prove anything, especially when you can’t detail the miles or mechanical hours required to calibrate a mirror.

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Repair Quality

Customer Service

Excellent

My Experience

Everything is perfect 👍