Caliber - South Euclid

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Everything was excellent. The repair took longer than was anticipated and communicated.

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Completely satisfied! Derek kept me informed the entire duration of the repair and the car was ready a week earlier than expected.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

So far, so good for a major repair.

Customer Service - 5.0/5.0 -

Exceptional - Sal and Derek were great to work with.

Returned Clean

My Experience - 5.0/5.0 -

yes, I’m completely satisfied with the service I received. He kept me informed during the whole process and delivered my vehicle when it was promised.

Likely to Recommend - 5.0/5.0 -

i’ve already recommended someone and they’re currently having their car worked on now at caliber

Repair Quality - 5.0/5.0 -

my overall experience this time with caliber, I was extremely satisfied. I want to say the gentleman’s name was Derek. He was very helpful. He’d let me know every step of the way and my car was ready when promised, and you can’t tell anything happens to my front end which is very important to me so thank you guys and keep up the great work.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Timely and effective communication about the job Professional and courteous staff Excellent body work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

The old Parts were left I. My trunk and I do not know why.

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

I have used Caliber before in the past with another vehicle of mine as well as my mother's, each time I have appreciated their dedication to making sure everything was handled professionally.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very friendly people at front desks and good communications from Derek, our Caliber rep, throughout the process.

Customer Service - 5.0/5.0 -

See prior comments- outstanding service.

My Experience - 5.0/5.0 -

Continue the good work

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

They were very helpful

Repair Quality - 5.0/5.0 -

We had a good experience with our car company. We appreciate all your help.

Customer Service - 5.0/5.0 -

We are highly satisfied.

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

I never had a shop with website updated daily of process of where ur vehicle at of being fixed. Excellent

Repair Quality - 5.0/5.0 -

Caliber personal was very friendly n respectful n also updated me every other day or two day with website update

Customer Service - 5.0/5.0 -

Very friendly n respectful. They made u feel like family

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent quality workmanship

My Experience - 5.0/5.0 -

I was very satisfied with the results and my service.

Likely to Recommend - 5.0/5.0 -

Would definitely recommend.

Repair Quality - 5.0/5.0 -

They did a great job restoring my paint job after my vehicle got keyed. Would highly recommend.

Customer Service - 5.0/5.0 -

Everyone was nice, friendly and very helpful.

Likely to Recommend - 5.0/5.0 -

I always recommend Caliber. Specifically the one in south Euclid

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0