Caliber - South Lyon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hannah did a wonderful job keeping me up to date and informed. She was very professional and personable. Hannah is a great representation of your company.
Customer Service - 5.0/5.0 -
Hannah was wonderful
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was great to work with. Hannah kept me updated on the progress on my car the entire time it was there! I definitely recommend Caliber Collision to anyone!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks great! I really liked how Hannah kept me posted on how far they were when it was being painted everything. Great Service overall.
Customer Service - 5.0/5.0 -
Caliber Collision is great to work with very much appreciate their work. Hannah was great she updated me on the progress of the work the entire time it was there. I very much appreciate everyone there & will definitely use them for any other collision work. Thanks again Caliber Collision!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very impressed with your customer service and care
Customer Service - 5.0/5.0 -
I love how you kept us informed.
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
too long for small bumper change
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will go back if needed and tell others about my service.
Repair Quality - 5.0/5.0 -
The staff was great and the work was perfect. They did a really good job and Hannah was always in contact with me.
Customer Service - 5.0/5.0 -
Work was fantastic.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and a great, friendly staff!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience. I would come back if I ever needed to. Thank you Hannah for all the updates!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was a bit worried when I dropped off my car and was told they may ship it to a different location. It was shipped to South Lyon .I was told 3 weeks. It took 2 weeks and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This is the second time in 1 year that I’ve had to have my truck repaired at your facility. And I would like to say that I am very pleased with the way my F150 truck turned out. Also, I really enjoyed getting the timely updates from Hannah. She was so professional and explained the whole process to me and kept me informed through the whole process. She is truly great at her job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car looks good. Had no problem with the handling of insurance paperwork. Staff kept me up to date. Had a great experience & will recommend to others if needed! Thanks so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept me updated on how the repairs were going & gave me an estimated time of completion.
Customer Service - 5.0/5.0 -
Being I have only 1 car that actually runs, they gave me a ride home after I dropped it off. They also delivered it to my house when it was fixed.
Returned Clean
My Experience - 5.0/5.0 -
Great job truck looks like new! Appreciate the communication from Hannah and Anna! Sorry if I got your name wrong on the phone.. they sound slightly similar! lol You girls rock!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!!