Caliber - Ypsilanti

4.7 (1,091reviews)
95%
5133 Carpenter Rd Ste A,  Ypsilanti,  MI  48197

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,091)

My Experience

James is an excellent communicator. Everyone I interacted with was kind and represented Caliber well. I’d recommend them to anyone!

Likely to Recommend

Repair Quality

They did excellent work

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The staff did a great job keeping us informed of the progress on our vehicle repairs. The car looks and drives like new. I would highly recommend their services.

Customer Service

The staff did a great job keeping us informed of the progress on our vehicle repairs. The car looks and drives like new. I would highly recommend their services.

Returned Clean

Repair Quality

Customer Service

Friendly, but don’t know about the honesty.

My Experience

As terrible as it was to have my car impacted by a hit-and-run, it was such a pleasure working with caliber collision on carpenter. The whole team was so responsive, communicative, helpful, and friendly. I really appreciate the work that Beck and their team did on my car. It looks absolutely beautiful and I’m so grateful to them.

Likely to Recommend

Repair Quality

Beck and the whole Caliber Collision Team on Carpenter were incredibly friendly, responsive, communicative, and did a great job answering my questions. I'm so pleased with the work done on my car, it looks amazing.

Customer Service

Returned Clean

My Experience

Each and every representative was easy and a joy to work with. Good job Caliber.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great work with the repair. Beck the technician was fantastic. Car returned to me cleaned inside out. I did not expect that and am super happy.

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Repair Quality

Customer Service

My Experience

They did a great job. I would recommend Caliber to others needing repairs.

Likely to Recommend

Repair Quality

Better than expected

Customer Service

Great staff

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone at the shop was amazing. Professional & welcoming at its finest. My car looks great !!! I would definitely recommend this place.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Even though the repair took longer than planned, the team kept me informed of why and updated dates as they could. Much appreciated.

Likely to Recommend

Repair Quality

Looks as if the accident never occurred.

Customer Service

Kept me updated at least twice, if not more, a week in progress.

Returned Clean

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Repair Quality

Customer Service

My Experience

Very please with all updates.

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Repair Quality

Customer Service

The communication was well understood. I got all updates with details about my vehicle was very satisfied with work and details done.

My Experience

Loved all the updates. My car is beautiful again!! Thanks for everything.

My Experience

The team was great. They kept us informed and made the process super easy. Thank Jim and team for everything!

My Experience

Thanks to Beck for keeping us updated.

Likely to Recommend

Repair Quality

Thanks for keeping us informed while you were working on our van

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean