Caliber - South Lyon
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best experience I've ever had from a collision shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best experience I've ever had at a collision shop. Fast, friendly, and my truck looks great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The entire process was seamless. Matt and everyone else at Caliber were always pleasant and helpful. They kept me updated on the progress of work throughout the entire time they had my vehicle.
My Experience - 5.0/5.0 -
Everyone I spoke to was friendly and very professional. The work done was immaculate. I can't even tell there was once damage.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would never be able to tell there was damage!
Customer Service - 5.0/5.0 -
Very friendly staff and always felt i was in the loop.
Returned Clean
My Experience - 5.0/5.0 -
The timeline was great earlier than I expected. The work on the bumper and back end area of the vehicle was beautiful and since I have been sick the past year, I am so thankful that the inside and outside of the car was also cleaned to me. That was above and beyond. I didn't expect that. I would recommend caliber to anybody that needed work done. Thank you so very much! Great work!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful and friendly!
Customer Service - 5.0/5.0 -
The receptionist was very helpful and kind!
Returned Clean
My Experience - 5.0/5.0 -
Thanks for an excellent job on my car , looks like new ! Thanks for all the kind professional calls and service updates , I will recommend your company to anyone who needs your service . Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very pleased , car Looks like New , service and updates very professional and timely thank you so much for an excellent job!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Other than the communication, my car looks great!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a perfect repair.Everyone I met was professional and friendly.I'd recommend them to anyone. .
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you- it looks very nice- good workmanship and parts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
My back left window screeches when I roll it up and down. It didn’t do it at first (which is why I’m assuming you guys didn’t find it), but it is pretty bad now.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely recommend you to anyone!
Repair Quality - 5.0/5.0 -
You guys are a great team. I’d recommend you to anyone!!
Customer Service - 5.0/5.0 -
Excellent!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Clear communication, great result!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication to keep me informed on the progress by Matt! Completed date as promised. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was thrilled about the constant communication from the team.
Returned Clean
My Experience - 5.0/5.0 -
Although the repair took longer than expected, Matt did an excellent job communicating the status of the repair. It was great that Caliber covered the excessive car rental cost to minimize the impact of the long repair time on me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Matt was very good at keeping me informed as to the status of the repair of my vehicle.