Caliber - South San Diego

4.8 (3,014reviews)
96%
7025 Manya Cr,  San Diego,  CA  92154

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,014)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, friendliness, and attentiveness. Communication was a standout strength, with customers appreciating frequent text and phone updates throughout the repair process. Many were pleasantly surprised that repairs were completed ahead of schedule. A few customers noted minor concerns such as unfinished repairs, paint issues, or communication gaps, reflecting areas where customers felt improvements could be made.
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"... stress-free. When I got my car back, it looked brand new. the repair and paint job were flawless! They even cleaned the interior before returning it, which I really ..." Read more
"... valued. My whole claim was done bu Caliber and the quality, craftsmanship work was phenomenal. I really appreciated all the service from beginning ..." Read more
"... expectations on this repair. The work was top notch, our car looks better than new. This is the second time we used Caliber and both times the work and customer ..." Read more
"... well, and each experience has been excellent. We are confident in the quality of the workmanship and appreciate the professional, reliable service every time." Read more
"Yes, almost 2 weeks ahead of schedule! Amazing! AND THANK YOU!"
"... Technician and staff were very polite and helpful. Repair was done very well, and even completed a week earlier than expected." Read more
"The date slid back three times. It was not early, however they explained the reasoning of the delay ..." Read more
"... and the communication authorization with insurance. I received almost daily updates via text of the status of the repairs and was updated when additional issues ..." Read more
"I was so impressed by Caliber Collision, they had great communication giving me status updates on my car regularly. The work done was outstanding and they ..." Read more
"I loved the consistent notifications via texts and phone calls from Caliber Collision unlike other body shops my family ..." Read more

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was on the phone with a staff member about picking up my car. I was out of town and preferred to pick up my car next week (which was in 4 days), but the staff member responded “we don’t hold cars for that long in the lot, because we are fully booked. you would need to pick up as soon as possible, I need a response by the end of today” this was an inconvenience for me as I told her I was out of town. I received the option of “or else someone can come in your place and sign paperwork”. But I had no one to do that as my whole family was out of town as well. So I had to make a trip back to get my car. Only to find out that another staff member was like “we don’t get cars here often to get worked on. We could use a lot more work” which is very odd? I couldn’t hold my car at the lot for only four more days?? The pick up piece has to be the worst part of it but as for the service they did an amazing job, the process was very easy. The staff were very helpful and I had an option to be picked up when I dropped off my car which was a plus! Overall it went well, I just think there could be more flexibility when picking up our vehicle.

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Repair Quality

Very impressed with the work that was done

Customer Service

Polite and professional

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My Experience

Outstanding work it was a pleasure doing business with you.

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Returned Clean

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My car got scratches and body damage from the shop taking my car for car wash at a machine place this is an only hand detail luxury status.

Customer Service

Returned Clean

My Experience

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My Experience

I would like to recognize Francisco for how helpful he was throughout my entire vehicle repair process. He kept me updated, answered all of my questions, and made sure I understood what was happening with my vehicle every step of the way. His communication, professionalism, and great customer service made the whole experience much easier and less stressful. I truly appreciate the time and effort Francisco took to make sure everything was handled properly.

My Experience

Great customer service.

Likely to Recommend

Yes.

Repair Quality

Very professional, informed me on a daily basis. The Tacoma looked good as new.

Customer Service

Very knowledgeable, very professional repairs. I would recommend Caliber to my friends.

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The shop was friendly, clean and professional.

Repair Quality

I was kept informed of repairs and date of completion.

Customer Service

The shop answered by questions.

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My Experience

The staff are absolutely amazing. The women up front have saved my life from the unfortunate times I’ve had to come up there. I will definitely recommend this place to others!!

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My Experience

Francisco provided excellent customer service and transparent communication. 100% recommended!

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