Caliber - South San Diego
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was on the phone with a staff member about picking up my car. I was out of town and preferred to pick up my car next week (which was in 4 days), but the staff member responded “we don’t hold cars for that long in the lot, because we are fully booked. you would need to pick up as soon as possible, I need a response by the end of today” this was an inconvenience for me as I told her I was out of town. I received the option of “or else someone can come in your place and sign paperwork”. But I had no one to do that as my whole family was out of town as well. So I had to make a trip back to get my car. Only to find out that another staff member was like “we don’t get cars here often to get worked on. We could use a lot more work” which is very odd? I couldn’t hold my car at the lot for only four more days?? The pick up piece has to be the worst part of it but as for the service they did an amazing job, the process was very easy. The staff were very helpful and I had an option to be picked up when I dropped off my car which was a plus! Overall it went well, I just think there could be more flexibility when picking up our vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressed with the work that was done
Customer Service - 5.0/5.0 -
Polite and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding work it was a pleasure doing business with you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 0.5/5.0 -
My car got scratches and body damage from the shop taking my car for car wash at a machine place this is an only hand detail luxury status.
Customer Service - 3.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would like to recognize Francisco for how helpful he was throughout my entire vehicle repair process. He kept me updated, answered all of my questions, and made sure I understood what was happening with my vehicle every step of the way. His communication, professionalism, and great customer service made the whole experience much easier and less stressful. I truly appreciate the time and effort Francisco took to make sure everything was handled properly.
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0 -
Yes.
Repair Quality - 5.0/5.0 -
Very professional, informed me on a daily basis. The Tacoma looked good as new.
Customer Service - 5.0/5.0 -
Very knowledgeable, very professional repairs. I would recommend Caliber to my friends.
Likely to Recommend - 4.5/5.0 -
The shop was friendly, clean and professional.
Repair Quality - 5.0/5.0 -
I was kept informed of repairs and date of completion.
Customer Service - 5.0/5.0 -
The shop answered by questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff are absolutely amazing. The women up front have saved my life from the unfortunate times I’ve had to come up there. I will definitely recommend this place to others!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Francisco provided excellent customer service and transparent communication. 100% recommended!