Caliber - South San Jose
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eddie was great about communicating the status of my car throughout. When I had questions he was easy to get a hold of. I also really appreciated the collaboration with the car rental. The process was smooth in me getting a ride to enterprise and also in returning the car at Caliber Collision. I hope I don’t have to return here again but should I need repairs done on my car again I would return here. The car looks like nothing happened to it. It looks new again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Quick, efficient, excellent service and finished work. Terry was friendly, professional and thorough
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
quick, efficient, professional, quality work
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car looks great. Thanks
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They were wonderful. Their employees all were very cooperative and knowledgeable. Paperwork men were quick and efficient and worked with my unusual schedule. They all went out of their way to ensure my satisfaction can’t think of enough.❤️
My Experience - 5.0/5.0 -
Robert is great to work with. He understands Customers concern as people and thoroughly explains the work, sets expectation and keeps me updated. Standards are high and he makes sure work is done right. Will definately come back. Happy to have my car back, thank you!
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0 -
Eddie did a great job keeping me updated on the status of my Jeep. Robert went above and beyond by delivering my Jeep even when I had called last minute due to my job location. He was incredibly professional and made sure the jeep was dropped off at the right place! I am incredibly grateful to you all for the great customer service.
Customer Service - 5.0/5.0 -
Excellent and professional service!!
My Experience - 0.0/5.0 -
1 of 2 parts installed was falling off after driving away from the shop!
My Experience - 5.0/5.0 -
The process was simple, streamlined. The ladies in the front were efficient and I was updated via email/text as to the status of my car. Would definitely return if I needed to.
My Experience - 5.0/5.0 -
I’ve had work done with Terrie before, car was involved in a hit and run in Tahoe, without hesitation I towed the car to Caliber Collision San Jose.
My Experience - 5.0/5.0 -
Excellent customer service and communication from eddy! The process was smooth and he kept me updated along the way.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Yes, I was completely satisfied. Thank you.
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would like to take a moment to recognize Eddy for his outstanding service during my recent visit to Caliber . Eddy assisted me with my car repair truly went above and beyond to help the repair process He listened carefully to my preferences, offered creative suggestions, and was incredibly patient and attentive throughout the entire process. Eddys professionalism and expertise made the experience smooth and enjoyable. His attention to detail and willingness to ensure my satisfaction were greatly appreciated. Thank you, Eddy, for your exceptional support. I highly Caliber to anyone seeking Auto Repair
Customer Service - 5.0/5.0 -
I would like to take a moment to recognize Eddy for his outstanding service during my recent visit to Caliber . Eddy assisted me with my car repair truly went above and beyond to help the repair process He listened carefully to my preferences, offered creative suggestions, and was incredibly patient and attentive throughout the entire process. Eddys professionalism and expertise made the experience smooth and enjoyable. His attention to detail and willingness to ensure my satisfaction were greatly appreciated. Thank you, Eddy, for your exceptional support. I highly Caliber to anyone seeking Auto Repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was really amazed at how easy the whole process was.
Customer Service - 5.0/5.0 -
They were very communicative which made things easy