Caliber - South San Jose
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Wonderful customer service! Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent
Customer Service - 5.0/5.0 -
Great 👍🏻 customer service.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend to friend or family member.
Repair Quality - 5.0/5.0 -
Everything was communicated and the work was done on time.
Customer Service - 5.0/5.0 -
Excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done in a timely manner. Repair is done perfectly.
Customer Service - 4.0/5.0 -
I wish I had more frequent updates
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Warranty honored
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I appreciated the professionalism of the Caliber team in promptly checking in my car, estimating the damage repair costs, working with my auto insurance on the billing (I paid the deductible), and keeping me informed on the progress. And Caliber finished the car one day earlier than estimated. Nice job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciated the professionalism of the Caliber team in promptly checking in my car, estimating the damage repair costs, working with my auto insurance on the billing (I paid the deductible), and keeping me informed on the progress. And Caliber finished the car one day earlier than estimated. Nice job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks amazing now! They did forget to plug the headlight back in after but no problem took me 2 seconds to plug it back in.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Extremely friendly, knowledgeable, keep you posted day by day AND MY CAR LOOKS FABULOUS!! Thank you so much 👍
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Car looks great!
Customer Service - 5.0/5.0 -
Everyone very nice
My Experience - 5.0/5.0 -
I'm sure you get people who had really bad days and are stressed about their cars and your staff puts their customers at ease and you feel reassured and proactive with updates . Great experience
My Experience - 5.0/5.0 -
Terri was wonderful from the start and all the way through the process until delivery Thank you
My Experience - 5.0/5.0 -
I’m completely satisfied with your employee who put up with unreasonable demands of the insurance company to shop for used parts which repeatedly failed to work and made her job so much harder.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Problem getting used replacement parts
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
The work that was done was good but they missed an area so I have to go back and have it fixed.