Caliber - Southington
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was impeccable and the service was incredible.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 3.0/5.0 -
My front bumper is no longer flush and aligned with my fender after receiving my repair. The top upper bumper tab nearest to the fender broke off again after being repaired.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber was great, and you really made the whole process smooth and efficient. The car looks great after all the damage caused by the deer collision. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Smooth transaction,.everything I expected from a collision shop.
My Experience - 5.0/5.0 -
Thank you so much. The car looks sensational.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great team. Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Happy with how the car looks! Thank you Anthony and Josh.
My Experience - 5.0/5.0 -
I was so pleased with the workmanship and surprised with my car being washed and vacuumed. I will highly recommend Caliber Collision.
Likely to Recommend - 5.0/5.0 -
Have already spoken to friends and family about how great all was.
Repair Quality - 5.0/5.0 -
The courtesy I was shown by employees was wonderful. The repairs were done quickly and my car looks like new. They helped me get and return my rental car. An added surprise they washed and vacuumed my car. Highly recommend
Customer Service - 5.0/5.0 -
Everyone friendly and very helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Josh and office staff were proficient, professional, and friendly. My experience exceeded expectations and my vehicle was repaired prior to the promised date. Also the interior was vacuumed and cleaned, a nice surprise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, professional and competent.
Customer Service - 5.0/5.0 -
Good service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
High quality repairs done in a timely manner
Returned Clean
Likely to Recommend - 1.0/5.0 -
I am very happy that my car is fixed. It looks great. I am very concerned about the tilt of my wheel while driving and the incidences that occurred. More importantly, I do not like the way I was treated.
Repair Quality - 2.0/5.0 -
When driving the car after the repair, there were at least two incidents where the car did something nerve wracking that has never happened before. On right curves, the wheel seemed to not engage with the tires and the car shifted. The steering wheel turns to the right when I am driving. My car did have other issues before this repair from the accident. I have needed repairs that I have discussed with Firestone on the left in the front. These two things did not happen before repairs. It called to let them know. They said the noise is from prior needed repairs. I let them I was not discussing the noise. I repeated about the concerns on the right. They said my car had been aligned. They said they made all the repairs that were a result of the accident. It is concerning that two things are happening that had not happened before and they are not concerned and saying they are from previous concerns.
Customer Service - 1.5/5.0 -
I was treated like I did not know anything about cars and specifically what I have experienced with my car. There was very much a “we are men, we know best” attitude.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The repair looks great, claim handling process and getting them to switch from my claim to the other party was difficult
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic customer service! My vehicle is perfect!!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks to General Manager Joe Labedzki and the overall satisfactory experience with Caliber Collision of Plantsville CT, I will be recommending them to all of my acquaintances.