Caliber - Southport
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
see prior comments
Repair Quality - 5.0/5.0 -
kept us informed throughout process and worked completed when promised with outstanding quality
Customer Service - 5.0/5.0 -
see prior comments
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I dealt with was very professional and made sure that I understood what would be done to my car. I appreciated the text messages keeping me updated and also how Brooke explained everything when we picked up the car. Even being sure there was nothing left from the sticker on the windshield.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber did an outstanding job repairing my damage. The staff are very helpful and friendly.. I will definitely choose them again! Great job
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication
Customer Service - 5.0/5.0 -
Brooke kept us well informed regarding the status of our insurance claim and repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VERY PLEASED WITH THE STAFF AND WORKMANSHIP
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Brooke was terrific and the job was first rate.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
No reason not to
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with my experience with Caliber Collision / Southport, NC. Vanessa McDuffee was very pleasant, helpful and kept me informed. The car repair work was done on time and the work looks very good. I would definitely recommend their services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very good work, great customer service thank you!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
At this point, there is nothing to be done
Likely to Recommend - 1.0/5.0
Repair Quality - 3.5/5.0 -
Paint came off tailgate bolts by wiping with wet rag after pickup vehicle up
Customer Service - 3.5/5.0 -
Was able to pick up my vehicle after the 5th notification on a completion date
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Vanessa and the crew were great to deal with. Thanks.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Although the work was done professionally and the car looks great, it took much longer to make the repairs and I was not kept abreast of the status
Customer Service - 4.0/5.0 -
See previous comments