Caliber - Spanish Fort

4.7 (2,323reviews)
95%
10548 US Hwy 31,  Spanish Fort,  AL  36527

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,323)

My Experience

Everyone was very courteous friendly and helpful. I really appreciated being kept up to date on the progress. The work was excellent.

Likely to Recommend

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Returned Clean

My Experience

I was assisted by Blake and a woman at the desk who was very friendly. Unfortunately I didn't get her name but she was great! Blake on the other made sure I was constantly kept in the loop regarding my car's repair. The work took less time than was expected and left a lasting impression on how much of an asset he is to ensuring customer satisfaction. I did not interact with anyone else during my time there, but their prsentation and willingness to assist makes me think the rest of the company mirrors their same behavior. Thank you for the oustanding work, and I look forward to spreading the good word about Caliber Collision!

Likely to Recommend

I would reccommend this to a friend.

Repair Quality

My experience with Blake at Caliber Collision was outstanding and was satisfied with the service and care taken with my vehicle's repair!

Customer Service

Blake provided outstanding service!

Likely to Recommend

Would 100 percent recommend.

Repair Quality

Super professional, quick, and answered all of my questions. Repair looks great! Thank you!

Customer Service

Blake was and has been superb. Appreciate your help!

My Experience

Great job! Very professional

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My Experience

Blake was super personable and very helpful! He went above and beyond in helping me feel comfortable leaving my vehicle with them and they did not disappoint. I had dents/scratches all over the side of my vehicle and it came out looking brand new! Thank you guys for the great customer service and wonderful work.

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Repair Quality

My car literally looks brand new. Thanks guys! :D

Customer Service

Blake was super helpful and communicates with me throughout the whole process.

My Experience

The truck looks great, like it was never in an accident. The process and communication was great. Very pleased. Thank you

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Repair Quality

Top notch

Customer Service

My Experience

Great job on the car. The staff was VERY polite and accommodating. A very stress-free experience.

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Repair Quality

Great work. Great staff!

Customer Service

Very polite, timely and professional. The work done on my car was done well.

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My Experience

Blake was wonderful! He was sensitive to our need to get the job done quickly and had our car ready within 48 hours! The team decided d a great job.

My Experience

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Repair Quality

Really liked the updates on repair.

Customer Service

Returned Clean

My Experience

Very good work, will recommend,anyone to go rhere

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Repair Quality

Thanks for everything

Customer Service

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Will be recommending and already have.

Repair Quality

Our experience w/ this establishment was HONESTLY one of the GREATEST!!! With TREMENDOUS confidence in the gentleman named Blake, whom presented nothing but TRUE PROFESSIONALISM from the beginning to end. He should be honestly employee of the year!! Communication is the “key” of any customer satisfaction and he went above and beyond. Also would like to bring attention to ALL employees at the particular establishment, it truly was a great experience from the receptionist to getting introduce to the body shop employees. We thank you all!!!

Customer Service

GREAT!!!!!

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Repair Quality

Katie,Lynn and Justin are awesome to work with!

Customer Service

Returned Clean

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Repair Quality

Looks brand new

Customer Service

Wonderful experience.

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Repair Quality

Very responsive with me on what was going on with my repair and when I had concerns. Always had answers to my questions on the phone with them.

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Returned Clean

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Repair Quality

Truck was returned with 4 wheel drive. Cruise control not working. ABS light will not go off. (We were told it should go off after a couple of days driving, it’s still on). Traction control will not turn off. Driver side running board is damaged from the accident was not replaced when the truck was returned to us.waiting on Caliber to let us know when they get it in. A plastic piece behind the driver side rear tire was damaged in the accident. Waiting on caliber to let in know when it comes in. Scratch on the rear driver door was not there before the accident. Theses items should have been fixed before returning the vehicle to us. Poor quality control on Caliber Collisions side.

Customer Service

Not returning calls for updates